Job Description

What success looks like in this role:

• Provides Network Operations support for small / medium projects.
• Works with Network Operations team members to interpret client and business needs and translate them into business, application, system, technical and operational requirements.
• Develops system requirements, including process flows and use cases.
• Determines impact on existing applications and databases based on requirements.
• Works with technical colleagues to ensure all requirements are addressed in solution design.
• Coordinates the testing of new features and bug fixes, developing test cases and plans and performing user acceptance testing.
• Works with development teams to complete implementations / enhancements with minimal impact to clients.
• Performs troubleshooting of technical and business processes.
• Participates in peer review of solution design documentation.
• Reviews vendor documents to determines if vendor solutions meet company requirements.
• Identifies, researches, and resolves discrepancies in analytical procedure or cross-functional methods.

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You will be successful in this role if you have:

You will be successful in this role if you have:

• Networking & Security Protocols:
  • Experience with network devices, Cisco and Cisco Meraki.
• Technical Competencies:
  • Proficient in cloud and network security platforms like SolarWinds, ServiceNow, Infoblox, etc.
  • Strong knowledge in network monitoring tools and optimization techniques.
  • Familiarity with IT service management frameworks (e.g., ITIL).
  • Experience in handling data center, NOC, and SOC environments.
• Certifications:
  • CCNA or CCNP.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here