Job Description

1. Maintains and administers core networking devices including firewalls, switches, routers, wireless controllers and access points.
2. Maintains and administers various wide area and local area networks to ensure correct functionality and configuration.
3. Maintains and administers VOIP phone systems and networks.
4. Is the primary point of contact for vendors and partners on network related issues, products, and services.
5. Performs periodic network inventory and configuration audit tasks.
6. Leads IT projects and works them to completion.
7. Schedules and coordinates network hardware maintenance windows with support personnel.
8. Remote support and on-call hours may be required on a rotational basis.
9. Maintains and implements the processes, policies, and procedures that deal with network services and equipment.
10. Researches and tests new and emerging systems and network technologies; makes recommendations to the Operations Manager.
11. Performs other duties as assigned.

• Problem solving: Identifies and resolves problems in a timely manner, gathers and reviews information appropriately.   Uses own judgment and acts independently; seeks input from other team members as appropriate for complex or sensitive situations.
• Oral/written communication: Listens carefully and speaks clearly and professionally in all situations. Edits work for accuracy and clarity, is able to create, read and interpret complex written information.   Ability to develop strong interpersonal networks within the organization.
• Planning/organizing: Prioritizes and plans work activities, organizes personal and project timelines and deadlines, tracks project timelines and deadlines, and uses time efficiently.
• Adaptability: Adapts to changes in the work environment, manages competing demands and is able to deal with frequent interruptions, changes, delays, or unexpected events.
• Dependability: Consistently on time and at work, responds to management expectations and solicits feedback to improve performance.
• Team Building: Capable of developing strong interpersonal networks and trust within the organization.   Leads consensus by involving all stakeholders, facilitating their understanding of differences, agreeing on requirements and constraints, and developing the best solution.
• Safety Culture: Adheres to the NuScale Safety culture and is expected to model safe behavior and influence peers to meet high standards.
• Quality Assurance:  Commits to the understanding and implementation of quality assurance regulations, standards, and guidelines of 10 CFR 50 Appendix B, 10 CFR 21, and NQA-1.

• Education/Certification:  A minimum of a B.S. degree in computer science or engineering is required.   Alternatively, and additional 4 years (14 years total) of highly relevant full-time working experience may be considered in lieu of a 4-year degree.
• Experience:  Minimum of 10 years of full-time, relevant working experience in network design and support including LANs, WANs, and wireless is required.   Other required experience includes:
  • Network protocols (BGP, MPLS, VPN, OSPF, TCP/IP, STP, etc.).
  • Authentication / authorization technologies (802.1x, NAC) and ACLs.
    • Specifically, Aruba ClearPass.
  • VPN technology (site to site, IPSEC, always on VPN clients, etc.).
  • Experience with all levels of network hardware.
    • Specifically, Aruba switches/routers, and Fortinet firewalls.
  • Supporting and working with environments supported by service providers. 
  • Design and support of VOIP systems or QoS/CoS.
  • Demonstrated technical documentation ability.
  • Demonstrated professionalism and skills to communicate effectively with internal departments.
• Preferred/desired skills and experience;
  • Working in a highly-regulated industry.
  • Certifications in relevant areas (Fortinet, Aruba, others).
  • Linux Support and Administration.
  • Industry Requirements:   Eligible to work under Department of Energy 10 CFR Part 810.  

• Ability to understand and communicate clearly using a phone, personal interaction, and computers.
• Ability to learn new job functions and comprehend and understand new concepts quickly and apply them accurately in a rapidly evolving environment.
• The employee frequently is required; to sit and stand; walk; bend, use hands to operate office equipment; and reach with hands and arms.  
• Ability to travel nationally and locally using common forms of transportation.