Job Description

Your mission

At Telio, we build technology that reconnects people.
Our systems enable hundreds of thousands of inmates to stay connected with their families and loved ones. We believe correctional facilities should not only serve as punishment, but also as an opportunity for rehabilitation and a second chance. Through secure communication technology, digital services, and modern software platforms, we elevate the professional and human standards of correctional institutions and other regulated environments (e.g., clinics and state institutions).
This is a mission-critical internal product environment where reliability, security, and engineering excellence directly impact real lives.
We are looking for a skilled Network Engineer to ensure the stability, performance, and security of our on‑premise, cloud, and Kubernetes network environments. You will play a key operational role, working closely with international teams to support modern, hybrid infrastructure and continuously improve network operations.

Your profile

Duties and responsibilities

• Operate, maintain, and support on‑premise, virtualized, cloud, and hybrid network environments across Cisco, Fortinet, Extreme, Azure, and AWS
• Ensure high availability, performance, and security of network infrastructure, following defined operational and change management processes
• Manage and operate firewall and network security platforms, including firewall rules, NAT policies, segmentation, and cloud‑native security controls
• Support and troubleshoot Kubernetes networking (CNI operation, Network Policies, ingress/egress, pod‑to‑pod and external connectivity)
• Operate and monitor hybrid connectivity solutions such as Site‑to‑Site VPNs, Client VPNs, ExpressRoute, and Direct Connect
• Act as 2nd‑level support for network and connectivity incidents, analyzing escalations and resolving recurring operational issues
• Monitor network environments using centralized tools, analyze logs, metrics, and traffic flows, and proactively identify risks
• Execute network changes and lifecycle activities using Infrastructure as Code and Git‑based workflows
• Maintain accurate technical documentation, incident records, and operational procedures
• Support disaster recovery testing, audits, and compliance activities
• Collaborate with an international IT and platform team, contribute to standardization and automation initiatives, and participate in on‑call rotations

Required Qualifications, Experience & Competencies

Professional Experience & Skills

• 3+ years of experience in network operations or engineering
• Solid knowledge of TCP/IP, routing, switching, VLANs, NAT, firewalls, load balancing
• Hands‑on experience with Azure and/or AWS networking
• Working understanding of Kubernetes networking
• Experience troubleshooting across on‑prem, cloud, and Kubernetes
• Familiarity with ITSM processes and tools (e.g. Jira)
• Experience operating IaC‑managed environments and Git workflows
• Strong operational mindset with focus on stability, reliability, and documentation
• Clear communication skills for technical and non‑technical stakeholders
• Fluent English and Hungarian
• Willingness to travel internationally (~10–20%)
• Nice to have
• Network certifications (CCNA, Fortinet, Extreme, or similar)
• Experience with centralized network management or telephony systems

Why us?

We are offering

• Professional challenges, inspiring, diverse tasks
• Learning path on new technologies
• Multiculture environment
• Flexible working hours and home office days
• Relaxed atmosphere, steady, supportive international team
• Easily accessible modern office with good infrastructure
• Complimentary coffee, fruit and snacks