Job Description

Hybrid: Markham, Ontario

Additional Job Description

Position: Network Engineer

Type: Full-Time | Permanent | Hybrid

Location: Markham, ON

Reports to Manager, Network Infrastructure

About Us

Pet Valu is Canada’s leading pet specialty retailer, dedicated to strengthening the bond between dedicated pet lovers and their pets. With 50 years of animal care expertise, we operate over 800 stores across Canada under several banners, including Pet Valu, Bosley’s, Total Pet, Paulmac's Pet, Tisol & Chico. Guided by our mission to deliver products, care, expertise, and memorable moments, Pet Valu is a place where people build meaningful careers while making a positive impact on pets and communities.

What will you do?

The Network Engineer is responsible for the design, implementation, support, and documentation of enterprise network infrastructure across Pet Valu. This role plays a critical part in ensuring the stability, security, and scalability of network environments supporting retail stores, distribution centres, and corporate operations. The Network Engineer works closely with infrastructure and architecture teams to deliver reliable, future‑ready network solutions aligned with enterprise standards, security, and compliance requirements.

Responsibilities

• Infrastructure deployment and troubleshooting, including virtual appliances, server farms, and 3rd party tools (Active Directory, Remote Desktop Services, O365, SharePoint, System Security)

• Install and manage router, cisco switch N9K, firewalls, Meraki SDwan and wireless technologies

• Extensive experience with Meraki switches and wireless Access Points.

• Proficient in Cisco ISE, Routing and switching

• Intermediate skills with Palo Alto firewall

• Experience/Understanding of SD-WAN

• Experience/Understanding of Cloud technology and cloud networking

• Designs, documents, configures, implements, and maintains all network infrastructure (routers, switches, firewalls, etc.)

• Knowledge of networking protocols such as OSPF, BGP, VTP, TCP/IP, DNS, DHCP, LAN/WAN, and VPN design and integration

• Develop and manage complex projects related to network.

• Network device patching, backup, and archive

• Disaster Recovery planning, Anti-Virus, and backup and archive solutions

• Application related technology support and Help Desk ticket completion within SLAs

• Monitoring the performance of systems

• Very good understanding of templating and automation scripting such as Meraki template, Power-shell, Ansible, and Puppet

• Experience with supporting retail stores and distribution center consider an asset

• Experience with Voice Technologies (VoIP, SIP trunking)

• Vendor liaison for hardware and software maintenance, quotes, and SLAs

Qualifications & Experience

Required:

• Bachelor’s degree in a related field or an equivalent combination of education and technical training

• 3–6 years of hands-on professional experience in:

  • Network analysis and enterprise network design

  • Troubleshooting and structured problem-solving

  • Delivering results in fast-paced, operational environments

  • Applying SDLC principles and project management practices

  • Cloud platforms and services, including IaaS, SaaS, and PaaS (Azure)

  • Security and compliance frameworks, including PCI, SOX, and ADA

Preferred:

• Prior experience supporting retail environments is considered an asset

Competencies:

• Demonstrates strong collaboration skills and the ability to work effectively within cross‑functional teams

• Applies forward‑thinking approaches to anticipate needs and support continuous improvement

• Exercises sound judgement and effective decision‑making in day‑to‑day and complex situations

• Utilises analytical thinking to evaluate issues, data, and technical challenges

• Takes ownership and accountability for responsibilities and outcomes

• Applies structured problem‑solving techniques to identify root causes and implement solutions

Compensation:

The targeted salary range for this position is $75,000 - $90,000 annually. The final offer will be based on factors such as market location, relevant skills, experience and internal equity.

Ready to join the team?

We’re looking for passionate people who bring strong skills and live our core values of safety, compassion, expertise, and efficiency every day. If you’re energized by doing meaningful work, taking pride in what you deliver, and making a real impact for pets, people, and communities, you’ll feel right at home here. Join us and build a career where purpose, care, and excellence come together - because love lives here™.

Why work for us?

At Pet Valu, our people are at the heart of everything we do. We’re passionate about creating an environment where you feel supported, included, and empowered to grow - both personally and professionally. Some of the perks of working with us include:

• Hybrid, Flexible Work Options

• Comprehensive health and dental benefits

• Employee Share Purchase Plan with company matching

• Learning and Development support tailored to you

• An inclusive, collaborative culture where your voice matters

• Fun company events that keep us connected

• Preferred rates for car rentals, hotels, phone plans and gym discounts

• Generous employee discounts on our products

Pet Valu is an equal opportunity employer committed to inclusion and accessibility. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

At Pet Valu, we are committed to transparency and fairness in our hiring practices. This posting is for an existing vacancy. Pet Valu may use AI enabled technology to assist in the recruitment process for positions. The use of AI helps us ensure we are providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment process, all decisions throughout the process are made exclusively by Pet Valu’s hiring team. At no stage does AI determine recruitment outcomes.