Job Description

Network Engineer

Welcome to a better way, an authentic way. Welcome to Nature’s Way.

We believe that nature is the best way to holistic health, and it should be available to everyone.

When we help people live healthy lives, we build a happier, healthier world for everyone.

How we go about our work drives TRUST in who we are, what we do, and the products we produce.

Our customers trust:

• Our products to be the gold standard
• Our words to be true
• Our claims to be honest,
• Our actions to have integrity.

And we’ve been leading the way since 1969.

Be a part of helping people live healthy lives as our new Network Engineer.

Under general direction, the Network Engineer serves as a senior, hands-on member of the IT Operations team responsible for the design, implementation, operation, and ongoing improvement of enterprise networking services across on-premises and cloud environments. This role owns all aspects of network infrastructure, including LAN, WAN, wireless, security, and Azure-based networking, ensuring reliability, security, scalability, and alignment with business objectives.

The position blends day-to-day operational support with project-driven design and execution, lifecycle management, and strategic development of network services. Acting as an informal technical leader, this role provides guidance and mentoring to other IT team members, manages external vendors and managed services (including third-party NOC providers), and plays a key role in reducing incidents, improving service quality, and advancing the organization’s networking capabilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Own, design, implement, operate, and continuously improve all enterprise network infrastructure across on‑premises and Azure cloud environments, including routing, switching, wireless, firewalls, and hybrid connectivity.
• Perform advanced, hands-on troubleshooting and serve as the escalation point for complex network incidents, ensuring high availability, performance, and security of network services.
• Lead network-related projects and initiatives from planning through execution, including upgrades, expansions, migrations, lifecycle and vulnerability management, and technology refreshes.
• Plan and execute maintenance activities, facilitate system upgrades, and support business continuity and disaster recovery testing related to network services.
• Proactively reduce incidents through root-cause analysis, trend identification, and the implementation of preventative and continuous improvement measures.
• Manage and coordinate third-party vendors, managed service providers, and NOC services responsible for network operations, ensuring accountability, service quality, and adherence to organizational standards and timelines.
• Partner with internal IT, security, and business teams to deliver reliable, scalable, and secure networking solutions that align with operational and strategic objectives.
• Provide informal technical leadership and mentoring to IT team members by sharing expertise, setting technical direction within the network domain, and supporting skill development.
• Research, evaluate, and guide the adoption of new or enhanced network technologies and services to improve reliability, security, and operational efficiency.
• Create and maintain accurate system documentation, network diagrams, standards, and knowledge base articles.
• Demonstrate excellent customer service by managing expectations, advocating for business partners, and understanding the role of network services in enabling organizational success.
• Ensure complete and accurate ticket documentation, adherence to standard operating procedures, and effective communication across teams.
• Meet incident response and resolution SLAs and participate in after-hours support as required.

TRAINING / CERTIFICATION

• Industry-recognized networking certifications preferred (e.g., Cisco CCNP Enterprise or equivalent).
• Cloud networking certifications related to Microsoft Azure (e.g., Azure networking specialization) preferred.
• Continued professional development through training, certification, and hands-on experience is expected.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree in Computer Science, Information Technology, or a related field preferred.
• Equivalent combination of education and progressively responsible experience will be considered.
• Typically requires five or more years of hands-on experience supporting and engineering enterprise network environments, including both on-premises and cloud-based networking.

All benefits are effective on day 1 of employment.

Medical Option to select either a PPO plan or one of 2 high – deductible medical plans that includes a company contribution to your personal health savings bank account.

Dental Delta Dental PPO & an option to select an enhanced dental plan.

Vision Routine preventative coverage under medical plan and an option to elect additional voluntary coverage

Time Off All employees receive 11 holidays off per year, as well as paid time off that starts at a minimum of two weeks per year.

401K Plan Company match of up to 4% as long as employees contribute a minimum of 6% to the account. An additional profit-sharing contribution is also made to employee accounts if the company meets its annual targets.

You’ll also enjoy a variety of other benefits that support your long-term health and wellness:

• Company provided short-term & long-term disability
• Life and AD&D insurance
• Flexible spending accounts
• Voluntary critical illness & accident coverage
• New parent phase-in program & paternity leave
• Educational assistance reimbursement
• Product discounts & a wellness program

Start Helping People live Healthy lives today!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)