Job Description

Jackson Healthcare and our family of companies provide healthcare systems, hospitals and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high quality patient care and achieve the best possible outcomes — while connecting healthcare professionals to the temporary engagements, contract assignments and permanent placement employment opportunities they desire.

Headquartered in metro Atlanta, we’re powered by more than 2,600 associates and over 20,000 clinician providers covering all 50 U.S. states.

Our mission is to improve the delivery of patient care and the lives of everyone we touch. This includes the patients, clinicians and healthcare executives we work with through our companies every day, as well as our communities, the nonprofit organizations we support and each associate who is part of our family.

We’re always looking to add new talent to our teams. We value diverse professionals at all levels and across multiple disciplines and areas of expertise, who have strong leadership skills, align with our culture, and are committed to excellence.

Jackson Healthcare is seeking a skilled Network Engineer to oversee the stability and security of our enterprise network. This role is responsible for the operational support, maintenance, and continuous improvement of Jackson Healthcare’s enterprise network environment. The Network Engineer role supports local and wide area networks, firewall and wireless services, and cloud connectivity while working closely with senior engineering leadership to ensure reliability, performance, and security across the organization.

ESSENTIAL RESPONSIBILITIES

• Network Operations & Support
  • Support daily operation of LAN, WAN, and cloud-connected networks.
  • Monitor performance, respond to alerts, and resolve connectivity issues.
  • Troubleshoot DNS, DHCP, routing, switching, and application connectivity.

• Infrastructure & Hardware Support
  • Configure and maintain enterprise switching infrastructure.
  • Perform port configuration, VLAN assignments, and device provisioning.
  • Assist with rack-and-stack, cabling, and hardware lifecycle tasks.

• Firewall, Wireless & Connectivity
  • Support firewall rule changes, VPN issues, and access troubleshooting.
  • Maintain and troubleshoot enterprise wireless networks.

• Cloud Networking Support
  • Assist with Azure VNETs, subnets, routing, and security groups.
  • Support hybrid connectivity between on‑prem and cloud workloads.

• Monitoring, Documentation & Process
  • Respond to monitoring alerts and escalate issues appropriately.
  • Maintain diagrams, inventories, and runbooks.

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

REQUIRED

• 3–5 years of enterprise network support experience.
• Strong understanding of TCP/IP, switching, routing, DNS, and DHCP.
• Experience supporting firewall and wireless platforms.
• Exposure to Azure networking in hybrid environments.
• Excellent troubleshooting and documentation skills.

PREFERRED

• Experience with Juniper, Check Point, Fortinet, Arista, or Meraki platforms.
• Experience in regulated or healthcare environments.

KNOWLEDGE, SKILLS, AND ABILITIES

Adaptability:

• Ability to embrace change and shift focus when unexpected work arises.

Time Management:

• Ability to use discernment to prioritize tasks and decide what to focus on to maximize impact.

Customer Service:

• Ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns.

Disclosures

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.