ibex

Network Engineer

ibex  •  Karachi, PK (Onsite)  •  3 months ago
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Job Description

Ibex. is looking for a "Network Engineer" with intermediate problem resolution knowledge of hardware/software platform problems in complex, layered, network infrastructure.

Responsibilities

  • Experienced in WAN protocols (BGP, EIGRP, OSPF,), LAN/WLAN (DNS, IP Addressing, QoS, Spanning Tree, Multicast), Cisco Catalyst switches, Cisco ISR/ASR routers
  • Troubleshoot & Provide Tier-1/2/3 support in order to diagnose and resolve escalated issues that may cause Service Degradation or Interruption in the Connectivity of the Data Center, DR, Regional Hubs and all branches
  • Knowledge of NG-Firewalls (Multi-vendor, Cisco ASA, Palo Alto, FortiGate), Security products/practices – ACLs, Firewalls, VPN, etc.
  • Proactive monitoring (SolarWinds, PRTG) of 1000+ devices network and knowledge of NMS/Syslog monitoring, alerting, and escalations
  • Knowledge of wireless access controllers and access points
  • Intermediate knowledge of network systems designs principles and standards
  • Excellent written and oral communication skills, including the ability to articulate project level presentations to business sponsors
  • Strong troubleshooting and critical thinking skills to resolve complex problems
  • Ability to draft and document designs and standards
  • Project experience implementing core infrastructure, networking, and cloud-based services for business teams or consumers
  • Configure and install various network devices and services (e.g., routers, switches, firewalls, VPNs etc.)
  • Familiar with 24x7 operational and rotational NOC-based shifts

Qualifications

  • Proactive monitoring (SolarWinds, PRTG) of 1000+ devices network and knowledge of NMS/Syslog monitoring, alerting and escalations.
  • Cisco IOS, Cisco ASA/ Palo Alto (Firewall), Fortinet Wireless, Solar Winds and/or other Network Management utilities
  • Routing, Switching, VPNs troubleshooting expertise. Understanding of WAN and internet multi-homing architecture
  • Knowledge of wireless access controllers and access points.
  • 2 - 4 years of Experience in relevant field
  • Master's or Bachelor's degree in computer science or engineering
  • CCNA is required and CCNP, or equivalent (certified) is preferred
ibex

About ibex

ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of approximately 30 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.

ibex leverages its diverse global team of more than 33,000 employees together with industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 170 million critical customer interactions annually on behalf of our clients, driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.

Industry
Unknown
Company Size
10,000+ employees
Headquarters
Washington, District of Columbia
Year Founded
Unknown
Website
ibex.co
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