Job Description

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

THE ROLE

To support our in-house Network Team with a mix of project Support for our Data Centre Modernisation and also BAU Support across our organisations network infrastructure.

WHAT YOU’LL BE DOING:

To be on site Project Support to our in-house Team for a Data Centre modernisation, focusing on:

• Installation of hardware into new racks to include Cisco Catalyst switches, Cisco ASA Firewalls, Checkpoint Firewalls.
• Creating and applying configuration to new devices, (and reconfiguring existing hardware) to include Cisco Catalyst switches, Cisco ASA Firewalls, Checkpoint Firewalls.
• Working within the Data Centre to be able to resolve Network issues arising from moves / new installs, recommend fixes and create and apply required configuration.
• Ensuring existing routing protocols to include OSPF, EIGRP and BGP are considered and understood as changes are made, and providing configuration and high and low-level diagrams as required.
• Overseeing the installation of a newly commissioned DMZ and Internet link, and being able to assist in design, configuration and installation of associated hardware, whilst integrating existing server Team requirements.
• Cabling and patching across the new Data Centre infrastructure, accepting responsibility that all cabling is to a tidy, high standard and that documentation is created and shared appropriately.

To support our in-house Network Team for day-to-day BAU activities to include:

• Manage, deploy and maintain the organisations network infrastructure, including all voice, data, LAN and WAN infrastructure, switches, routers, firewalls, load balancers and wireless access points. Ensuring they remain available in line with the agreed SLAs.
• Implement and manage network security measures, to include Checkpoint and Cisco Firewalls, Cloud Security, Site to Site VPNs and remote access solutions. Implement and maintain security best practices for cloud networking, ensuring data integrity, confidentiality and availability.
• Providing technical support and guidance to the IT support team. Resolving IT infrastructure-related incidents, service requests and problems in a timely and efficient manner in line with Business requirements. Liaising with 3rd Parties where appropriate.
• Maintaining IT infrastructure support technical documentation
• Undertaking IT infrastructure-related problem diagnosis, implementing problem resolution or prevention measures as appropriate. This is to include audit, monitoring, capacity management, planning, security, patching etc.
• Provide timely communication to users on the status of their service requests and incidents.

WHO YOU ARE

Professional certifications, Cisco CCNP as a minimum.

Past experience as a Network Engineer that has a proven track record of Data Centre moves / installations.

Experience of high and low-level design documentation.

In-depth knowledge of networking protocols, including TCP/IP, DNS, DHCP, layer 2 switching and layer 3 routing protocols including OSPF, EIGRP and BGP.

Experience of VXLAN an advantage.

Configuration and deployment of Cisco hardware (Catalyst and Nexus) in an enterprise setting

Configuration and deployment of Cisco ASA firewall appliances

Configuration and deployment of Checkpoint firewall appliances

Configuration, deployment and management of wireless devices and an understanding of wireless communications.

Proficiency in Network administration, monitoring and troubleshooting mainly using Cisco systems, including Cisco ISE and Catalyst Centre.

WHATS IN IT FOR YOU:

• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Private pension scheme
• Profit related bonus scheme
• Option to join our Healthcare Private Medical Scheme
• Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU! Enjoy an extra paid day off on your birthday each year
• Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service)
• Spread the cost of your commute with interest-free season ticket loans
• Do your bit for the environment and save money with our Cycle2Work scheme
• We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process