Job Description

We operate a hybrid model of 3 days in the office and 2 days working from home, please only apply if you are comfortable with this arrangement.

Must hold or be eligible to achieve SC-level Security Clearance.

About the role

Join BT’s Government, Health and Policing team as a Customer Solutions Design Specialist, designing secure, end-to-end network solutions that support critical programmes and help keep the UK safe and secure. You’ll work with customers, technical specialists and technology partners to turn complex requirements into practical, high-quality solutions across multi-vendor network environments. This is an opportunity to provide technical leadership, build trusted customer relationships and share your expertise across a collaborative design and delivery community.

What you’ll be doing

• Lead the end-to-end technical design of complex, bespoke network solutions, producing high-level and low-level designs from initial concept through to delivery.
• Partner with customers and stakeholders to understand their business and technical needs and translate them into secure, practical solutions.
• Deliver technical leadership across projects, working closely with Solution Architects, Operations, Security and other specialist teams.
• Drive design quality through peer reviews, technical governance and assurance, while developing statements of work, bills of materials and resource requirements.
• Support colleagues and operational teams by sharing your expertise, coaching and mentoring others, and providing day-to-day technical direction.

Essential Skills / Experience

• End-to-end network solution design: Strong experience designing enterprise, service provider or public-sector network solutions, including producing high-level and low-level designs from customer requirements.
• Network technology expertise: Practical knowledge and experience of Cisco and/or HPE Aruba LAN/WAN technologies, with the technical depth to lead complex solution designs.
• Technical leadership and stakeholder management: Ability to lead technical discussions and projects, communicate complex information clearly, and build trusted relationships with customers, colleagues and senior stakeholders.

Desirable Skills / Experience

• Professional networking certification, such as Cisco CCNP or an HPE Aruba certification, or equivalent practical knowledge and experience.
• Experience working within secure government or similarly security-sensitive environments.
• Knowledge of network solutions that integrate or interface with AWS.
• Experience with wider multi-vendor technologies such as Juniper and Palo Alto.
• Experience coaching, mentoring or providing technical guidance to other design or operational specialists.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.

You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• 25 days Holiday
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

Ready to connect for good and help shape the future? Apply now.

With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK

We’re a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.