Job Description

Network Coordinator (Administrator) Family Help Team | 10471 | Permanent Contract | 37 hours per week | £26,824 to £28,142 per annum | Grade E | North & Broadland

Do you have excellent administration skills and looking for a role where you can integrate yourself within a frontline social care team?

Our Network Coordinators provide direct support and assistance to operational Team Managers and social care practitioners, enabling them to have more time to undertake direct work with children, young people, and families.

You will be the point of contact for both internal and external customers, you will need excellent interpersonal skills. You should be confident in undertaking a range of duties with a practice focus, including the production of documents, populating spreadsheets and databases, organising and minuting meetings. As well as associated administrative tasks, finance tasks and other duties required to support the frontline practitioners.

You will be required to work closely with the Team Manager and Head of Service to monitor and track performance data and assist with the recruitment processes for both Operational and Support roles.

If you are committed to delivering first class levels of support to operational teams, want to make a difference to the lives of children and young people, then this is the perfect opportunity for you.

All our roles require flexible working, as part of our Smarter Working plans and to support the health and safety of all our colleagues. Whilst working remotely will be a key feature of this role, office-based working will be determined by the needs of the business. Our technology platform and equipment are first class enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

You will be part of well established, supportive team and full training will be provided.

Before you apply, we recommend reading the full and Person Specification to help you demonstrate you meet the criteria and help you decide whether you think that this exciting role is for you.

For more information and an informal conversation, please contact : Nikki.button@norfolk.gov.uk

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:
  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 14 May 2026 at 23:55

All other applicants closing date: 31 May 2026 at 23:55