Job Description

Locations: Dallas, Texas

Categories: Service & Installation

Req ID: 5366

Overview

Network & Camera Technician

Position Summary

The Network & Camera Technician is responsible for the installation, configuration, troubleshooting, and maintenance of IP-based video surveillance systems, including Check Video, Avigilon, Milestone and Axis cameras. This role supports network connectivity, video management systems, camera deployments, and customer service activities to ensure reliable security operations.

Responsibilities

Key Responsibilities

Video Surveillance Systems

• Install, program, and maintain Check Video,Avigilon, Milestone and Axis IP cameras.
• Configure camera settings, video quality, recording schedules, and analytics.
• Verify camera operation and perform video quality checks.
• Troubleshoot video loss, image quality issues, and recording failures.
• Replace and upgrade cameras, mounts, and related hardware.
• Support Avigilon Control Center (ACC) systems and camera integrations.

Networking

• Install and troubleshoot network switches, routers, and cabling.
• Configure IP addresses, VLANs, and PoE (Power over Ethernet) devices.
• Perform basic network diagnostics using ping, traceroute, and network monitoring tools.
• Test and certify CAT5e/CAT6 cabling.
• Maintain documentation for network and camera installations.

Service & Support

• Respond to customer service requests and system outages.
• Perform preventive maintenance inspections.
• Document work performed, service reports, and troubleshooting results.
• Coordinate with project managers, customers, and vendors.
• Follow company safety procedures and security standards.

Qualifications

Required Skills

• Basic understanding of TCP/IP networking.
• Experience with IP cameras and video management systems.
• Knowledge of Avigilon Control Center (ACC) preferred.
• Experience with Axis network cameras preferred.
• Familiarity with PoE switches and structured cabling.
• Ability to read floor plans and wiring diagrams.
• Strong troubleshooting and communication skills.

Qualifications

• High school diploma or GED required.
• 1-3 years of experience in security systems, networking, or surveillance systems.
• Valid driver's license and ability to travel to customer sites.
• Ability to lift 50 lbs. and work from ladders or lifts.

Preferred Certifications

• Axis Certified Professional (ACP). Axis describes this certification as validating advanced knowledge of network video technologies, products, and best-practice techniques. [axis.com], [pearsonvue.com]
• CompTIA Network+
• BICSI Technician
• Avigilon/Motorola Solutions training certifications
• Manufacturer certifications for networking or security systems

Company Overview

At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.

Equal Opportunity Statement

At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.