Job Description

Network Cabling Technician

Location: San Fancisco, CA

Pay: $26-$28/HR

We are seeking several Network Technicians with strong hands‑on experience in racking and stacking network devices, cable patching, physical layer troubleshooting, equipment disposal, and Cisco/Avaya IP phone installation and support.

This role supports facilities operations, site security, and project-based work. Technicians must be motivated, self‑driven, and committed to delivering high‑quality results with a focus on customer satisfaction.

Position Details

• Hourly rate based on experience and technical skill level
• Full‑time role with potential for permanent hire after 6 months
• Multiple shifts available to support 24/7 operations
• Client addendum applies and will be provided at offer stage

Responsibilities

• Patch cabling between network equipment and customer network environments
• Install power cables within racks, cabinets, and closets
• Install, troubleshoot, and de‑install network hardware
• Swap devices such as phones, computers, cables, boards, edge routers, switches, etc.
• Install, troubleshoot, and remove Network General remote Sniffers
• Complete complex Move/Add/Change (MAC) requests within defined SLAs
• Serve as an onsite interface between customer personnel and management
• Provide hardware break‑fix support for network infrastructure
• Perform onsite call‑through, data, voice, website, and security testing
• Conduct backup testing to confirm systems are properly connected to the customer network
• Support carrier circuit testing
• Assist with facilities-related tasks:
• UPS/power restoration
• Water-related issues
• Emergency cooling restoration
• Fire suppression activities, restoration, and post‑event support
• Support inventory management:
• Receive and tag inventory
• Track spares (crash kits)
• Order inventory
• Update inventory records
• Prepare and return damaged equipment
• Coordinate with associates and centralized project/operations/MAC management as needed

Requirements

• Proficiency with technical tools: Sniffers, BERT testers, cable testers, fiber testers
• Experience working in communications closets
• Ability to perform rack‑and‑stack activities
• Ability to safely lift heavy equipment
• Strong understanding of cable patching processes and procedures
• Familiarity with 66‑block and 110‑block cross‑connect methods
• Basic knowledge of data communications networking
• Ability to assist with troubleshooting
• Understanding of network terminology
• IP phone experience:
• Ability to program Cisco phones
• Ability to install Avaya phones
• Ability to troubleshoot both Cisco and Avaya phones
• Strong interpersonal communication skills
• Ability to explain technical issues clearly to customers
• Ability to interpret customer concerns and drive resolution

Experience & Education

• 5 years of experience in data communications
• Basic knowledge of Cisco phones, switches, and routers
• Basic understanding of LAN/WAN networking
• High school diploma or equivalent required