Job Description

Join our high-performing IT team as a Network and Infrastructure Engineer, owning and optimising our cloud-first technology environment across networking, infrastructure and security!

About Us

Retail Food Group (RFG) is
Australia’s largest multi-brand food and beverage franchise owner. We not only
roast and supply premium coffee but also operate a leading pie and bakery
factory, crafting high-quality baked goods. Our core focus lies with supporting
our franchise partners to be more successful and to achieve greater
profitability while at the same time working hard to ensure our customers enjoy
the best products and services we have to offer.

The Role

As a Network and Infrastructure Engineer, you will play a critical hands-on role
in owning, maintaining and evolving RFG’s core technology environment across networking, cloud infrastructure and security.

Operating
within a cloud-first SaaS/IaaS environment, you will act as a subject matter
expert across firewall management, hybrid connectivity and infrastructure
performance. This role requires strong technical capability, sound judgement
and the ability to operate autonomously within a small, high-performing team.

You will contribute directly to ensuring the reliability, scalability and security
of the organisation’s technology platforms, supporting business continuity and
ongoing digital transformation initiatives.

Key Responsibilities

• Design, configure and optimise network infrastructure across on-premises and cloud environments
• Manage and troubleshoot Fortinet firewalls (FortiGate), including VPN and SD-WAN configurations
• Maintain routing and switching infrastructure including BGP, OSPF, VLANs, DNS and DHCP
• Monitor network performance, respond to incidents and conduct root cause analysis
• Support hybrid connectivity including site-to-site VPN and cloud integrations
• Manage cloud environments across Azure (primary), AWS and Google Cloud
• Support infrastructure provisioning, patching, upgrades and lifecycle management
• Contribute to automation initiatives and infrastructure-as-code practices
• Maintain and enhance security tooling including endpoint protection, SIEM and vulnerability management
• Support access control governance, MFA enforcement and zero-trust principles
• Participate in security incident response and remediation activities
• Maintain accurate technical documentation and collaborate with internal stakeholders

Skills and Experience

• 4–8 years’ experience in a Network or Infrastructure Engineering role within a cloud-enabled environment
• Hands-on experience with Fortinet products (FortiGate essential)
• Strong networking fundamentals including TCP/IP, BGP, OSPF, VLAN, DNS, DHCP and VPN technologies
• Experience across at least two cloud platforms (Azure preferred; AWS and/or Google Cloud desirable)
• Exposure to hybrid cloud environments and secure connectivity solutions
• Familiarity with security tooling such as endpoint protection, SIEM and vulnerability management
• Strong problem-solving skills with the ability to operate autonomously
• Clear communication skills with the ability to explain technical concepts to non-technical stakeholders
• Relevant tertiary qualification in IT, Computer Science, Network Engineering or similar (or equivalent experience)
• Industry certifications desirable (e.g. Fortinet NSE, Azure, Security+)

What We Offer

• A collaborative and technically capable team environment
• Exposure to modern cloud-first infrastructure and enterprise technologies
• Opportunities to influence and shape infrastructure and security strategy
• A supportive environment that encourages professional growth and career development
• The opportunity to make a meaningful impact on business-critical technology platforms
• Plus, all the fun stuff! A paid day off for your birthday, Paid Parental Leave to support you and your family, Novated Leasing options, Wellbeing Initiatives, Unplugged Days to mentally switch off and recharge, access to a variety of employee discounts across retail, food and lifestyle brands plus much more!

At Retail Food Group, we believe that a diverse and inclusive workplace is key to fostering innovation and success. We are proud to be an equal opportunity employer, committed to
providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age or marital status. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees. Join us and be
part of a team where your unique perspectives and experiences are valued and encouraged.

For more information about RFG visit: www.rfg.com.au