Regular Full-Time Position – (1.0 FTE)
(PSAC Bargaining Unit)
Reporting to the Manager, Information Systems, the Network Analyst provides advanced-level planning, maintenance and hardware support for the technical infrastructure (Switching, Routing, Wireless and Server platforms, EMC storage technology, Microsoft and VMWare environments) and telephone systems. Provides end user support for physical and virtual desktop workstation operating systems and standard desktop software. The focus of this position is managing IT technical infrastructure, as opposed to application-level support of clinical systems software.
Knowledge, skills and abilities required:
•Extensive knowledge of networked computer systems, equipment, and peripherals;
•Strong understanding of Microsoft enterprise system management and administration;
•Proficient in assembling, installing, and testing a wide range of IT and network hardware;
•Demonstrated project management skills, with experience leading complex IT initiatives;
•Ability to manage enterprise-scale corporate networks, ideally within a healthcare environment;
•In-depth experience with: Virtualization technologies; Windows operating systems; TCP/IP networking;
•Experience managing modern telephony systems, including cabling, switches, and ongoing maintenance;
•Proven ability to manage multiple priorities and respond to direction from various stakeholders;
•Demonstrated history of maintaining up-to-date technical knowledge; recognized as a subject matter expert for information and telephone systems;
•Strong analytical and problem-solving skills; able to assess issues quickly and implement effective solutions;
•Well-developed organizational skills with the ability to work with minimum supervision;
•Excellent interpersonal and communication skills; effective team collaborator;
•Ability to train and support clients in adopting new technologies;
•Proficient in conducting research and producing clear, concise documentation and reports;
•Cross-cultural awareness and sensitivity.
Qualifications and experience:
The successful candidate will possess:
Completion of a post-secondary diploma or degree in Information Systems, Communication Systems, or a related field (minimum two years);
Experience implementing and supporting enterprise-scale IT infrastructure, preferably in a healthcare environment;
Experience managing the technical operations of MEDITECH systems is considered an asset;
Experience working effectively in cross-cultural environments is considered an asset.
Incentives:
Closing Date: 4:00pm September 3, 2026
We are a family of acute care hospitals focused on delivering safe and excellent care to all Yukoners, closer to home, at our facilities in Whitehorse, Dawson City and Watson Lake. Our comprehensive health services set a high standard of care in our territory and are models of care both nationally and internationally. Our community of more than 500 health care providers, professionals and medical staff are passionate about and strive to provide the best care every time.
Whitehorse General Hospital is Yukon’s primary acute care centre, providing a full range of care, including 24/7 emergency care, inpatient and ambulatory care, surgical services, cancer care, visiting specialists clinics, therapy and lab services, and advanced diagnostic imaging.
Dawson City Community Hospital and Watson Lake Community Hospital allow many Yukoners to receive care closer to home through access to 24/7 emergency care, inpatient and ambulatory care as well as many lab and diagnostic imaging services.
