Iron Mountain

Network Administrator - L2 Support

Iron Mountain  •  Navi Mumbai, IN (Onsite)  •  5 months ago
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Job Description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a highly skilled Network Engineer – Level 2 (Data Center) to join our Data Center Operations / IT Infrastructure teamIn this role, you will be responsible for providing expert-level management of data center network infrastructure, including complex troubleshooting and advanced configuration in a mission-critical environmentYou will join a dedicated team of infrastructure experts focused on maintaining high-availability network fabrics and supporting seamless cross-platform integration

What You’ll Do

In this role, you will:

  • Responsibility 1: Manage and optimize data center network infrastructure by designing, configuring, and maintaining routers, switches, firewalls, and load balancers to ensure peak performance and capacity

  • Responsibility 2: Collaborate with Level 1 and Level 2 support teams, Original Equipment Manufacturer (OEM) vendors, and internal server and storage teams to resolve escalated incidents and integrate cross-platform solutions

  • Responsibility 3: Ensure compliance with data center security standards and organizational policies by managing firewall rules, Virtual Private Network (VPN) configurations, and network access controls

What You’ll Bring

The ideal candidate will have:

  • 8+ years of experience in network operations, with at least 4 years specifically in a senior or Level 2 support role

    Strong knowledge of enterprise networking protocols and architectures, including Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), Virtual Extensible LAN (VXLAN), and spine-leaf architecture

  • Proven ability in advanced troubleshooting and problem-solving within high-availability environments, including performing Root Cause Analysis (RCA) and managing complex Local Area Network (LAN) and Wide Area Network (WAN) issues

Call to Action

If you are ready to drive excellence in data center networking, we invite you to apply today and climb to new heights with Iron Mountain!

Category: Information Technology

Iron Mountain

About Iron Mountain

In the era of AI, your data is your advantage. Yet too often it remains untapped: disconnected from systems, underutilized, untrained, and exposed to risk. Iron Mountain is the trusted partner for organizations of all sizes to unlock what’s possible, transforming information into intelligence and assets into advantage.

How? By seamlessly managing digital and physical assets of all kinds across their lifecycle—making them visible, secure, accessible, and AI-ready. From payments to pathology, mortgages to media, fine art to IT, we’ve helped more than 240,000 customers around the world, including 95% of the Fortune 1000, unlock more value from what’s already within reach. All with unparalleled security, governance, and sustainability at every step.

What can we unlock together?

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Boston, Massachusetts
Year Founded
Unknown
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