Job Description

Job Location: Portsmouth Office - Portsmouth, NH 03801
Job Shift: Full TimeESSENTIAL FUNCTIONS:
- Installs and configures network hardware and software.
- Monitors, maintains, repairs, and upgrades network infrastructure hardware and software.
- Ensures the network provides a high degree of security for the organization and its users.
- Performs routine configuration tasks such as VLAN changes, access-list updates, and basic firewall/VPN adjustments under guidance.
- Monitors and responds to network and security alerts in a timely and efficient manner.
- Resolves assigned tickets related to networking and connectivity issues in a timely manner.
- Provides support to the help desk by troubleshooting and escalating network-related problems.
- Participates in on-call rotation for off-hour support.
- Researches, prices and implements new technologies to support the information technology program.
- Assists team members, interdepartmental staff and clients in a professional and efficient manner.
- Collaborates with IT team members to ensure reliable day-to-day network operations.
- Performs other tasks as may be assigned by manager/supervisor.
- Ability to maintain a consistent and regular attendance in accordance with an established schedule.
- Ability to work onsite/in-office and in accordance with CCS and department policies and procedures.

QualificationsQUALIFICATIONS:
- 2 years’ experience and is able to demonstrate high proficiency in Juniper, Palo Alto, and Cisco Operating Systems.
- 2 years’ experience and has working knowledge of LAN/WAN design, configuration, implementation and maintenance.
- 2 years’ experience of TCP/IP networking protocols, VPN configuration and implementation, including remote access and L2L.
- 2 years’ experience with WAF technologies, web-filtering software and security modules
- Working knowledge of design, implementation and maintenance of LANs and WANs.
- Able to function in a highly organized manner while managing time and priorities effectively.
- Must have a strong understanding of enterprise networks and how decisions or changes affect the enterprise network.
- Must demonstrate practical problem solving and troubleshooting skills.
- Knowledgeable of industry best practices.
EDUCATION REQUIREMENTS:
- Bachelor’s Degree Preferred or Industry Recognized Security-Related Certification Combined with Experience will be considered.
- High School Diploma or GED Equivalent required.