Title: Network Administrator
State Role Title: Info Technology Specialist II
Hiring Range: $58,000-$60,000
Pay Band: 5
Agency: New College Institute
Location: New College Institute
Agency Website: www.newcollegeinstitute.org
Recruitment Type: General Public - G
Job Duties
New College Institute (soon to be West Piedmont Higher Education Center) seeks a Network Administrator to provide network management, maintenance, and support for the organization's technology infrastructure. This position is responsible for installing, configuring, monitoring, and maintaining network hardware and software to ensure optimal performance, security, and availability across all systems and locations.
New College Institute (soon to be West Piedmont Higher Education Center's) mission is to be a premier center of learning that provides access to academic degrees, credentials, and professional learning experiences in high-quality learning environments that prepare students for regional and statewide career opportunities while promoting economic prosperity and community transformation.
Key Responsibilities
Network Management and Support
• Analyze, test, troubleshoot, and evaluate network systems and infrastructure.
• Install, configure, and maintain LAN, WAN, wireless, and Internet connectivity systems.
• Monitor network performance and availability to ensure reliable access for all users.
• Perform preventive and corrective maintenance to minimize system interruptions.
• Research, evaluate, and recommend network hardware, software, upgrades, and performance improvements.
• Respond to and resolve network support requests, documenting issues and solutions.
• Maintain network documentation, including configurations, procedures, and system changes.
• Ensure compliance with applicable federal, state, and agency technology standards and requirements.
Network Security
• Support the implementation and maintenance of network security measures and best practices.
• Monitor networks for security threats, vulnerabilities, and suspicious activity.
Implement and maintain security controls to protect systems, data, and infrastructure.
• Assist in responding to cybersecurity incidents, malware infections, and security breaches.
Customer Support and Collaboration
• Provide Level I and Level II technical support to faculty, staff, students, and other users.
• Collaborate with internal and external stakeholders to resolve technical issues and support organizational initiatives.
• Perform other duties as assigned
Minimum Qualifications
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; or an equivalent combination of education and experience.
• Minimum of two (2) years of experience supporting, installing, maintaining, and troubleshooting LAN/WAN environments and network infrastructure.
• Working knowledge of network design, routing, switching, security principles, and common network hardware.
• Experience monitoring network and website performance and implementing technical solutions.
• Strong analytical, problem-solving, organizational, customer service, and communication skills.
• Ability to work independently and collaboratively while managing multiple priorities.
Additional Considerations
• Industry certifications such as CCNA, CCNP, CompTIA Network+, Security+, or equivalent.
• Experience with network security monitoring, firewall administration, and vulnerability management.
• Experience supporting technology environments in higher education, government, or public-sector organizations.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
State employees who have been affected by Policy 1.3 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) must submit the card BEFORE the closing date for this position. The card may be scanned and attached to the application or faxed to (276) 403-5604. Please include your name and the position number of the fax cover sheet.
Reasonable accommodations are available to individuals with disabilities during the application and/or interview processes per the Americans with Disabilities Act. Please call 276-403-5627 for assistance. AMERICORPS, PEACE CORPS, AND OTHER NATIONAL SERVICE ALUMNI ARE ENCOURAGED TO APPLY.
Contact Information
Name: Diana Pace
Phone: 276-403-5627
Email: dpace@newcollegeinstitute.org
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.
