Job Description

The function is responsible for designing, implementing, managing, and maintaining an organization's computer networks and operating systems (Windows + Linux). This function also includes to ensure the availability, performance, and security of network infrastructure while providing technical support to resolve network-related and end-user issues.

Network Administration

• Install, configure, and maintain network appliances, including switches, firewalls, and access points.
• Provide timely and effective technical support to end-users via phone, email, or in-person.
• Evaluates and proposes technical security solutions and technologies by working with vendors and other support teams
• Assist with user account management in Windows Active Directory, permissions, and access control.
• Diagnose and resolve software issues, including desktops, laptops, printers
• Maintain accurate records of network configurations, changes, and incidents.
• Handles all the management of mail servers, SAN storage and Load balancers
• Manages the VPN + point-to-point connections and coordinate with service providers
• Resolves process related issues to provided services
• Manage server's backup
• Perform regular maintenance, updates, and troubleshooting to ensure network performance and security.
• Effective communication skills are also crucial for interacting with team members and non-technical staff.
• Install, configure, and maintain Linux servers
• Create and manage user accounts, permissions, and access rights in Linux.
• Write and maintain scripts for system maintenance, automation of tasks, and integration of systems.
  
  

Required Qualifications:

• Bachelor's degree in computer science.
• Certification in Networking is required (CCNA and MCSE) is an added value.
• Linux certifications (Red Hat Certified System Administrator) is an added value.
• Minimum of 3 years of experience in Network admin role.
  
  

Required Professional Skills:

• Network configuration and management
• Strong knowledge of networking protocols, routing, switching, and security.
• Router, switch, firewall, and access point setup
• TCP/IP, DNS, DHCP, VPN, VLAN knowledge
• Windows Server and Linux/Unix administration
• Active Directory and Group Policy management
• Network monitoring and performance tuning
• Troubleshooting hardware and connectivity issues
• Network security implementation (firewalls, IDS/IPS)
• Backup and disaster recovery planning
• Technical support and helpdesk experience
• Documentation and reporting
• Understanding of compliance and IT policies
• Project and time management skills
• Strong analytical and problem-solving ability
• Communication and teamwork
• Knowledge of cloud networking (e.g., Azure, AWS)
• Familiarity with ITIL processes (optional)
• Relevant certifications (e.g., CompTIA Network+, CCNA)