Job Description

Responsibilities:

• Executes various systems procedures, prints and distributes reports associated with the procedures
• Maintains and troubleshoots the systems personal computers
• Develops and maintains a computer hardware inventory system
• Insures that users of system software and computer equipment are properly trained
• Maintains and troubleshoots the systems switches and routers to ensure proper network communication between all facilities and the internet
• Maintains and troubleshoots the Email system of the company
• Maintains and troubleshoots the company servers and the Active Directory schema
• Support the implementation, achievement, and maintenance of the Quality and Environmental Policies and Procedures

• Configure, monitor, operate, and troubleshoot routed and switched networks.
• Troubleshoot and maintain WAN, LAN, NAT, VPN, ACLs, ACI, VLANS, IPV4, WLAN administration, static routing, EIGRP, BGP, Palo Alto firewalls, and other equipment as necessary.
• Performs complex analysis of hardware and software configurations to ensure Audit and Regulatory compliance.
• Document non-routing and technically complex solutions.
• Align technical solutions with the needs of the business.
• Participate in operational network projects.
• Collaborate with other team members to help solve problems which arise.
• Monitor ticket queues and troubleshoot issues as assigned.

Education:

• BS Degree with a concentration of course work in information systems or computer science from an accredited institution or equivalent education from a technical school.

Experience: N/A

Skills:

• Basic typing proficiency
• Knowledge of Microsoft Active Directory

• 5+ Years of networking/system support experience in a corporate environment (network administration and/or system administration role)
• Strong background in Cisco, Meraki and Palo Alto (firewalls, switching, and routers) Some experience in SDWAN is desired.
• CCNA, CCNP certification a plus
• Strong PC and technical background
• Windows Server 2008 to 2016 proficiency
• VMWARE experience desired
• Some Azure infrastructure experience would be a plus
• Authorities for an employee are granted by means of work instructions, policies and procedures and/or direction provided by management to meet the requirements of the customer

Training: N/A

Other:

• Good organizational skills
• Good communication skills
• Must be able to travel with limited notice

Work Environment:

This job operates in an office and manufacturing environment, and routinely uses standard office equipment. The noise level in the work environment and job sites can be loud.

Physical Demands:

The employee frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms The employee is occasionally required to sit; climb or balance; and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. The employee may also be required to work in hot temperatures.

This job description should not be construed to imply that these requirements are exclusive standards of the position Incumbents will follow any other instruction, and perform any other related duties, as may be required by their supervisor.