Job Description

About the Role:
The NetSuite Developer and Integrations Engineer is responsible for the design, development, and ongoing support of NetSuite customizations and enterprise integrations. This role combines hands‑on NetSuite development, integration engineering, technical documentation, and cross‑functional collaboration to support complex financial and operational workflows. The position owns end‑to‑end delivery of NetSuite‑centric solutions, from requirements translation and technical design through testing, deployment, and production support.

Key Responsibilities:

NetSuite Development & Configuration

• Design, develop, and maintain NetSuite customizations, including SuiteScript (Map/Reduce, scheduled scripts), workflows, custom records, fields, saved searches, and forms.

• Manage configuration changes across sandbox and production environments, including validation following refreshes.

• Enhance ARM configuration to improve revenue recognition rules and allocation logic.

• Optimize SuiteBilling to support subscriptions, usage-based fees, passthrough charges, and multi-element pricing.

• Build and maintain SuiteScript/workflows to automate contract-to-cash events (activation, billing triggers, amendments, terminations).

• Implement and refine dunning automation (delinquency tracking, communications, aging, escalation).

• Improve invoice generation and behavior (templates, accuracy, consistency, downstream reporting).

• Strengthen NSAW pipelines (field selection, refresh strategy, performance tuning at scale).

• Partner with Finance/FP&A to validate NSPB data flows and ensure alignment between actuals, forecasts, and budgets.

Integration Engineering

• Serve as the technical owner for NetSuite integrations with other core business systems.

• Design and support integrations using Celigo, REST/SOAP APIs, and filebased transfers.

• Manage authentication, credentials, endpoint configurations, and environmentspecific connections.

• Troubleshoot integration failures, data mismatches, timing issues, and error responses across systems.

Technical Design & Documentation

• Author and maintain Technical Design Documents (TDDs), integration specifications, field mappings, and data flow diagrams.

• Define payload structures, transformation logic, error handling, reconciliation processes, and operational runbooks.

• Produce troubleshooting guides and knowledge artifacts to support longterm maintainability and audit readiness.

• Support integrations across ERP, BSM, CRM, CLM, payment platforms, and other internal or thirdparty systems.

Business Analysis & Requirements Translation

• Partner with Finance, Revenue Operations, Treasury, and Technology stakeholders to gather and clarify business requirements.

• Translate business needs into technical solutions aligned with NetSuite capabilities and integration constraints.

• Perform fieldlevel mapping and data normalization across integrated systems.

• Identify edge cases, data dependencies, and system limitations early in the design phase.

Testing, Cutover & Release Support

• Design and execute SIT and UAT testing for NetSuite customizations and integrations.

• Prepare test data, validate endtoend data flows, and document results.

• Support cutover planning, mock cutovers, production deployments, and postrelease validation.

• Provide hypercare and stabilization support following releases.

Operational Support & Issue Resolution

• Act as an escalation point for complex NetSuite and integrationrelated issues.

• Perform rootcause analysis and implement durable fixes rather than oneoff workarounds.

• Coordinate with internal teams and external partners to resolve defects and production incidents.

CrossFunctional Collaboration & Delivery

• Work closely with technology, leadership, finance, and external implementation partners.

• Participate in recurring system standups, project working sessions, and prioritization discussions.

• Provide technical guidance on sequencing, risk, and implementation tradeoffs.

Enterprise Application Administration

• Configure, maintain, and support multiple business systems, including BSM platforms, ERP environments, contract lifecycle management tools, CRM solutions, and related applications.

• Manage user roles, permissions, approval chains, workflow routing, and system configuration changes.

• Monitor platform health and proactively identify opportunities to improve stability, data consistency, and endtoend business processes.

Impact & Value

The NetSuite Developer and Integrations Engineer plays a critical role in ensuring the reliability, scalability, and accuracy of core financial systems. By owning NetSuite development and integrations endtoend, this role enables efficient financial operations, reduces manual effort, and supports the organization’s ability to scale complex business processes with confidence.

Required Qualifications:

• 5+ years of handson NetSuite development and administration experience in a production enterprise environment.

• Advanced SuiteScript expertise (2.x), including Map/Reduce, Scheduled, and User Event scripts.

• Strong experience configuring and supporting NetSuite financial modules, including Advanced Revenue Management (ARM) and SuiteBilling.

• Proven experience designing, building, and supporting NetSuite integrations using Celigo, REST/SOAP APIs, and filebased data exchanges.
• Demonstrated ability to own endtoend delivery: requirements translation, technical design, development, testing (SIT/UAT), deployment, and production support.

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office three days, with the flexibility to work remotely two days. Every department has different needs, and some positions will be designated in-office jobs, based on their function.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc