Job Description

What This Role Is All About

The NetSuite Administrator is responsible for the administration, configuration, governance, and operational stability of the NetSuite ERP platform. The role acts as a bridge between business, functional, and technical teams, ensuring controlled system changes, high availability, and effective user support.

This is a techno-functional role requiring strong platform expertise and a solid understanding of ERP business processes within an integrated ecosystem.

Your Key Areas of Focus

• Manage user lifecycle, roles, and permissions ensuring secure and compliant access
• Configure and maintain forms, fields, workflows, and system settings aligned to business needs
• Provide L1 and L2 support for transactions, workflows, and system issues
• Support reporting needs using saved searches, reports, and dashboards
• Perform data operations including CSV imports and maintain master data integrity
• Act as SPOC for change requests and coordinate with functional and technical teams
• Support SIT and UAT cycles and manage deployments across environments
• Monitor integrations, perform issue triage, and coordinate resolution
• Maintain documentation, audit logs, and enforce governance processes
• Drive continuous improvement through automation and best practices

What We’re Looking For

• Strong hands-on experience in NetSuite administration, user and role management
• Proficiency in saved searches, reports, dashboards, and basic workflows
• Good understanding of Finance and Supply Chain processes
• Strong troubleshooting, problem-solving, and coordination skills
• Ability to manage stakeholders across business and IT teams
• Basic awareness of integrations, APIs, and middleware environments
• 5+ years of experience in NetSuite administration
• Experience in ERP production support and cross-functional environments
• Exposure to NetSuite implementation or transformation programs preferred
• Experience working in integrated ERP, WMS, and middleware ecosystems is a plus
• NetSuite certifications are advantageous but not mandatory

Get To Know Us

The world runs on connected devices. At Likewize, we make the experience around them work better. We partner with many of the world’s biggest brands to design and deliver seamless device journeys across protection, repair, upgrade, and renewal. We help our partners unlock growth by putting customer experience at the center of the entire device lifecycle. When tech goes wrong, we make it right. When customers are ready for something new, we make the transition simple. We operate on a global scale but never lose sight of the individual customer. Innovation is part of our DNA. We move fast, challenge the obvious, and look for better answers.

We are driven by Success, Passion, Professionalism, Accountability and Teamwork – and we look for people who share the same values. At Likewize, we Go for Growth. To us, that means passion over complacency, accountability over excuses, teamwork over silos, and professionalism as the standard. This is how we create success. If that fires you up, you’re going to love it here.

To learn more about who we are, visit our website at www.likewize.com

Where We Work

Our Chennai Centre of Excellence is located in the heart of Chennai’s premier IT corridor at Ramanujan IT City. Our workspace offers a modern, sustainable, and amenity-rich environment. The campus features LEED Platinum–certified buildings, beautifully landscaped courtyards, multi-cuisine food courts, gym facilities, banking services, and an international‑standard convention center—creating a seamless blend of productivity and wellbeing. Situated along OMR with easy access to the Taramani MRTS station and major city hubs, it’s a vibrant, connected destination for teams to do their best work