Job Description

We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.

Sutherland was founded 38 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.

NICE is currently seeking a technical, hands-on, customer-focused Software Engineer for the Advanced Services team. Advanced Services is a multi-skilled global team responsible for value added services and product customization. Advanced Services works on customized solutions on NICE products for global customers.

You are joining as a core member of the Advanced Services development team. If you are passionate about great software development and care about the quality of your work, you should join our team!

Responsibilities:

• Design and develop quality, proficient and enterprise grade technical solutions that satisfy business requirements
• Work as part of the development team towards the application in an aggressive deadline
• Develop solid unit and integration tests according to organizational standards
• Contribute to and drive technological and architectural decisions
• Participate in reviewing design and code for other team members
• Fix bugs and care about enterprise grade quality
• Function as a subject matter expert in multiple product components
• Pro-actively contribute to process improvement activities
• Assist peer organizations with activities such as performance, scalability and reliability testing

Qualifications

Essential

• 2-4 years of experience as software engineer
• Strong experience of development on Windows ecosystem, use of Visual Studio, C#, ASP .NET Language, MVC, WebAPI.
• Knowledge of implementing service to service communication using WCF, Sockets, use of networking protocols
• Good communication skills, both written and spoken, very good English
• *Hands on development required

Desirable

• Telephony Experience
• Experience working on AWS/ Cloud Computing / Azure development and integration
• Familiarity with Virtualization technology, VMWare, etc.
• Experience with protocol analysis and Wireshark tracing
• Experience with VoIP, digital audio / RSTP, video transcoding,

Additional Information

Advanced Services works on customized solutions on NICE products for global customers.
You are joining as a core member of the Advanced Services development team. If you are passionate about great software development and care about the quality of your work, you should join our team!

This is a hybrid position in Bogotá, Colombia.