Job Req ID

NEMA - 141783

Location

ACT

Employment Type

Ongoing, Full-time

Classification

Executive Level 1 - $125,935.00 to $143,531.00 plus 15.4% super (part time pro-rata)

Contact Officer

Narelle Jensz at Narelle.Jensz@nema.gov.au

Office Arrangements

Flexible - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.

About our opportunity

This process is being used to fill 1 immediate position/s.

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.

About the National Emergency Management Agency

The National Emergency Management Agency's work has a real impact on the lives of Australians, particularly those living in rural and regional areas.

The National Emergency Management Agency's guiding principle is “Locally led, locally understood and locally implemented” and we bring together local communities, government, non-government and key industry representatives to support disaster recovery and resilience across the country.

Your work will help people who are recovering from natural disasters and prepare them for the future.

National Emergency Management Agency (NEMA) was established on 1 September 2022 as a single, accountable Commonwealth authority that delivers a whole-of-nation approach to reducing disaster risk, planning, preparing for, responding to and recovering from all hazards across the emergency management continuum.

NEMA works closely with states and territories to deliver the best outcome for communities across Australia. To help communities respond and recover, while preparing Australia for future emergencies, we:

• Fund programs and initiatives, big and small, that help communities in times of emergency, as well as to recover and prepare, including through disaster recovery funding and the Disaster Ready Fund to help reduce the risk and impact of disasters
• Have officers located across Australia, working in partnership with states and territories to support disaster-affected communities to collectively build resilience, reduce risk and harm, and effectively respond to and recover from disasters
• Provide national leadership to share knowledge, situational awareness, and trends in disaster efforts to inform, guide and shape the national picture and decision-making at the Commonwealth, state and local government level – including through policy development and strategy to improve risk reduction, resilience and recovery
• Provide round-the-clock all-hazards monitoring and operational coordination for domestic and international emergencies, including supply chain disruptions, critical infrastructure outages, biosecurity risks and widespread cyber-attacks, and through supporting preparedness and response activities, including through the operationalisation of the Australian Government Crisis Management Framework.
  

For further information on NEMA’s purpose, vision and values, please see the NEMA website.

of the branch and section

The AusAlert Capability Sustainment Section will work at the interface of government, industry and technology to oversee and manage all non-operational matters related to the ongoing sustainment of Australia’s National Messaging System known as AusAlert.

AusAlert will enable emergency service organisations deliver emergency and public safety advice, alerts and warnings quickly and securely to compatible mobile and other SIM-enabled devices in a geographically targeted areas using cell-broadcast technology.

When AusAlert is fully implemented, there are expected to be up to 1,300 trained and on-boarded users from state and territory emergency service agencies, including police and rural fire service organisations, as well as from the Australian Government National Situation Room.

The AusAlert Capability Sustainment Section will be responsible for contract management, training and certification, policy and governance of this national capability.

About the role

The Assistant Director, AusAlert Contract Manager supports the Director to maintain and manage complex AusAlert contracts and governance arrangements, with a focus on sustaining this national emergency management capability in line with NEMA’s strategic priorities.

The Assistant Director is responsible for the end‑to‑end management of at least five complex contracts, including four major contracts with mobile network operators for the delivery, management, enhancement and sustainment of AusAlert.

This role leads a small team to provide dedicated contract management support for AusAlert. Given the operational nature of the AusAlert Capability Sustainment Section and its role in emergency and public safety messaging, the position is critical to managing vendor performance, availability and responsiveness, and to ensure alignment with Australian Government obligations under the proposed AusAlert Intergovernmental Agreement.

At times staff within NEMA may be required to work outside of standard business hours, particularly during the higher risk weather season.

Our ideal candidate

To be successful in this role, the individual will have proven leadership experience, be self-motivated, think innovatively, and work collaboratively as part of a team. They will demonstrate strong analytical, conceptual and problem-solving skills, along with excellent organisational and writing skills and a high level of attention to detail. The role operates at the interface of government, industry, and technology, requiring the individual to manage supplier relationships, coordinate governance activities, and ensure project milestones are met.

We encourage applications from First Nations people, people with disability, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds, mature age people and people from other diverse backgrounds. We are committed to providing a working environment that values diversity and inclusion and supports staff to reach their full potential.

Duties and responsibilities

Under broad direction, this role is responsible for:

• Providing leadership and oversight of the contract management team, including setting priorities, monitoring progress, managing performance and ensuring quality outcomes
• Monitoring and enforcing key contract deliverables across vendor contracts with mobile network operators and other suppliers
• Managing complex and sensitive issues by exercising sound judgement to assess risk, analyse information, solve problems, and negotiate outcomes, ensuring that solutions are compliant with relevant policies, legislation and guidance
• Managing and ensuring compliance with Service Level Agreements and other contractual obligations
• Identifying and building relationships with new stakeholders in response to emerging needs and a changing environment
• Leading or supporting negotiations for contract variations
• Leading procurement and contracts activities for the section ensuring alignment with legislative requirements
• Collaborating with relevant stakeholders to support the delivery of goods and services, including evaluation criteria and performance measures
• Contributing to the leadership, management and operation of the AusAlert Capability Sustainment Section including resourcing, budget and reporting
• Engaging with internal and external stakeholders to share knowledge, build partnerships and promote collaboration
• Preparing and reviewing draft reports, briefs and discussion papers for senior staff, executives and committees
• Building team capability through coaching, providing performance feedback, conflict resolution and providing support for career development
• Producing high-quality ministerial submissions, senate estimates briefs, questions on notice, talking points and information briefs in a timely manner.

Role requirements/qualifications

• Demonstrable experience in government procurement, including the establishment and management of government standing offer panels
• Sound knowledge of the Commonwealth procurement framework, including the Public Governance, Performance and Accountability Act 2013 (PGPA Act) and Commonwealth Procurement Rules
• Excellent written and verbal communication skills, with the ability to engage effectively with internal and external stakeholders
• Experience preparing high-quality procurement documentation and providing expert policy advice on complex issues
• Strong analytical and problem-solving skills, with the ability to manage risk and resolve complex procurement matters
• Proven ability to develop and implement procurement strategies
• Highly developed negotiation and contract management skills
• Excellent communication skills
• Analytical thinking and problem-solving skills
• Strong organisational and time management skills, with the ability to prioritise competing demands and deliver outcomes within tight timeframes and to a high standard
• Ability to work collaboratively as part of a team, while also operating independently as required.

Assessment Process

The recruitment selection process for this round may include one or more of the following:

• Applicant response
• Interview
• Reference checks.

Applicant response

As part of your application, you will be required to prepare a one-page response document (minimum 11pt font in Microsoft Word or PDF format), which you will upload in the next section.

Please ensure you read the instructions carefully, noting failure to address identified requirements may lead to your application being deemed ineligible.

Please prepare a one-page Applicant Response in relation to the advertised role, outlining:

• How your skills, knowledge and experience will be relevant to this role
• Why you are interested in the role and what you can offer us
• Any specific examples or achievements that demonstrate your ability to perform the role.

How to apply

Prior to preparing your response it is recommended you review the Work Level Standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership System information relevant to the classification. You are required to submit your application in the online recruitment system (ourPeople).

As part of your application, you will need to provide:

• Your CV
• Your Applicant Response document
• Details of two referees
• Include your full name and the Requisition Number – NEMA - 141783in the footer of any documents being uploaded.

Diversity and inclusion

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Eligibility

To be eligible to work with the NEMA you must:

• Be an Australian Citizen
• Fulfil the Agency's minimum requirements by satisfactorily answering all screening questions during the application process and successfully undergo a National Police Check
• Obtain and maintain a Baseline Vetting (AGSVA) security clearance
• Satisfy a probation period (if applicable)
• Undergo a health assessment (if applicable).

Technical assistance

If you are experiencing problems submitting your application online, please email the nature of the issues you are experiencing to recruitment@homeaffairs.gov.au including screen captures if necessary. A response will be sent during business hours.

Notes

The Agency offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.

If you have identified as having a disability, please indicate whether you require any support throughout the selection process. For further information please contact recruitment@homeaffairs.gov.au