Location: Hybrid – covering Hampshire, Surrey, West Sussex & Berkshire
Salary: £37,607 - £43,780 per annum
Hours: 36 hours per week – flexible options considered
Contract Type: Permanent
This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025
Due to expansion of the team, we have 3 brand new positions available for customer-focused Neighbourhood Response Officers to join us in the team covering Hampshire, Surrey and West Sussex and Berkshire regions.
You’ll be working collaboratively with our residents and external agencies to ensure that our estates are kept clean and safe and any improvements are identified, planned and delivered.
Ensuring vulnerable customers are supported and that any anti-social behaviour is addressed and prevented.
Working proactively to be a visible presence on our estates ensuring residents sustain successful tenancies by providing guidance, early intervention, and practical solutions to tenancy-related matters.
To find our ore about the neighbourhood Response Officer role, please click on this video - NRO
If this sounds like an opportunity for you then please review the full role profile before applying - Neighbourhood Response Officer
Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here
To find out more about who we are and what we do, please click here
Closing Date: Monday 6th July 2026 at midnight.
This is a Hybrid role requiring you to be out visiting residents and working on our estates. These roles will be based at one of our three regional offices, Burns House, Hayward Heath. County Gate, Maidstone. Carlton House, Leatherhead.
Whilst your time will predominantly be spent out visiting residents and estates regular travel to Offices is expected. Applicants must be able to travel across the region as required.
Applicants must be able to travel across the region as required and therefore access to a vehicle is essential.
This post is subject to Basic Criminal Record Check Clearance.
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You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
We are Clarion - the country’s largest housing association. We provide a home to 360,000 people nationwide. We build more than 2,000 new homes a year and through Clarion Futures (our charitable foundation) we provide opportunities for our residents to thrive – supporting people into work, improving neighbourhoods and focusing on sustainability.
We exist because there is a housing crisis in our country. There simply aren’t enough affordable and suitable places for people to live. You might have experienced this yourself, or have friends and family who have.
We believe having a home to call your own is fundamental to being able to access the right opportunities in life. That is why our mission is to provide homes for those who need them most,
We’re all driven by this shared purpose at Clarion. We want to ensure that everyone has the opportunity to build a better future, and we’re relentless in pursuing it.
