Neighbourhood Officer
Location : Faversham (covering Sittingbourne and Whitstable)
Salary : £37,000
Fixed term contract until 31 March 2027
Successful candidate will be required to complete a basic DBS check
Would you like to join Hyde as a Neighbourhoods Officer?
We’re looking for a motivated and proactive Neighbourhoods Officer to become a member of Hyde’s key frontline team. You’ll help create safe, compliant, and thriving communities by ensuring our neighbourhoods are well managed and our customers feel secure in their homes.
What you’ll be doing
• Carry out neighbourhood inspections to ensure properties and estates meet regulatory and safety standards
• Complete welfare and vulnerability checks and produce person-centred risk assessments where required
• Act as a key link between local teams and specialist services to deliver a visible and proactive frontline service
• Build strong relationships with customers , community groups, and local authorities to promote safe and sustainable communities
• Deliver operational building safety tasks in line with fire safety and building safety legislation
• Ensure properties comply with all health & safety, fire safety, and regulatory requirements
• Maintain accurate records, documentation, and compliance data
• Record and report incidents, risks, and near misses in line with procedures
About you
You will bring an understanding of housing or neighbourhood management with a proactive and customer-focused approach to creating safe and well-managed communities.
Why join us?
We own and manage 125,000 homes and are driven by a strong social purpose—creating safe, affordable homes and thriving communities. We are committed to providing safe, sustainable homes for our customers. You’ll be part of a collaborative and professional team where your work will directly contribute to safer neighbourhoods and improved customer outcomes.
Benefits
• Excellent pension
• Generous holiday allowance
• Life assurance
• Flexible benefits platform
• Career development & learning support
• Volunteering days
Diversity, inclusion and accessibility
Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation.
As a Disability Confident Employer, we’re happy to provide reasonable adjustments throughout the recruitment process and in the workplace.
Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.
We’re here for our customers and the communities we serve, creating homes and places people can be proud of.
For almost 60 years, Hyde has provided affordable homes for people to help achieve our vision of a great home for everyone.
As a Group, we bring together organisations that share a commitment to providing great homes and services, and to supporting the communities we work with. Partnerships with organisations that share our values and focus on customers is part of our long-term strategy to help us do more for our customers and to meet our founding social purpose.
Today, we own and manage around 120,000 homes, making us one of the largest and most diverse housing and community services providers in the country. We provide neighbourhood services to around 350,000 homes across the country, proudly support our Armed Forces community with their housing needs, and work with critical areas of the public and private sectors, including schools, hospitals, and local councils.
We’re also using our knowledge and expertise to help more people to have a home. We’re working with our local authority partners, homebuilders, and like-minded investors, to find new ways to build more affordable homes, because we can’t stand by and wait for others to fix the housing crisis.
