Job Description

We are working closely with a local authority in Slough to assist with the appointment of a Neighbourhood Officer, on a 6.5 -months contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay £15.55- £20.31 per hour

The Neighbourhood Officer provides comprehensive administrative, tenancy management, and customer-focused support to the Neighbourhood Services Team, helping to deliver high-quality housing management services across a designated geographical area. The role supports tenancy sustainment, estate management, anti-social behaviour (ASB) prevention and enforcement activities, tenancy administration, void management, garage and parking asset administration, and housing-related customer services.

Responsibilities

• Provide administrative and operational support for all aspects of tenancy management within the assigned area.
• Ensure initial rent payments are received before tenancy commencement.
• Administer mutual exchange applications from receipt through to completion.
• Provide comprehensive office and administrative support to Neighbourhood Leads, Senior Neighbourhood Officers, and the Neighbourhood Manager.
• Assist with the preparation and collation of documentation for tenancy and anti-social behaviour enforcement actions.
• Ensure financial records are accurate and payments are processed within required timescales.
• Support compliance with housing regulations, consumer standards, and statutory obligations.

Qualifications:

• GCSE Grade C/4 or above (or equivalent) in English Language and Mathematics.
• NVQ Level 3, A-Level qualification, or equivalent, preferably in Business Administration, Housing, Customer Service, or a related discipline.

Essentials:

• Experience working in a customer-facing environment.
• Experience producing written correspondence, reports, and records.
• Experience using databases, ICT systems, and Microsoft Office applications.
• Understanding of Health and Safety responsibilities within the workplace.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires a Basic DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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