$29.41-$37.51
08-19-2026
If you experience technical issues submitting your application, please reach out to City of Orlando
Human Resources at jobs@orlando.gov or 407-246-2062.
Performs professional community engagement and outreach to build relationships, strengthen leadership, and connect residents with city programs and services. Develops and delivers training programs, and engagement initiatives that increase community participation and leadership capacity. Builds collaborative partnerships with community organizations and internal City departments to advance community priorities and the Mayor's initiatives. Responsibilities include planning and coordinating outreach strategies, facilitating meetings and workshops, managing community projects, developing communication materials, and serving as a trusted resource for neighborhood leaders. Work is performed under the supervision of the Neighborhood Relations Supervisor. Performance is reviewed through discussions and evaluations of results achieved. This position requires office and field work, including evenings and weekends.
Minimum Qualifications:
Bachelor's Degree in Public Administration, Nonprofit Management, Liberal Arts, Psychology, Communications, Criminal Justice/Social Justice, Community Development, Organizational Management, Social Services, Public Health, Education, or related field and minimum three (3) years experience in community collaboration or engagement, volunteer management, or outreach or community development; or an equivalent combination of education, training, and experience. Valid Florida Driver's License required.
EXAMPLES OF WORK PERFORMED:
Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.
Establishes collaborations and partnerships with neighborhood and community organizations to establish and maintain strong, sustainable and livable neighborhoods throughout the city.
Serves as a city representative to assigned neighborhoods; functions as a liaison between various city departments and the neighborhoods and/or citizens.
Provides technical assistance to neighborhood leaders and volunteers in the creation, development, operation and management of neighborhood associations, including serving as a catalyst for improvement by working with residents to enhance neighborhoods.
Coordinates marketing, communications, program development, and budget management for various neighborhood leadership programs.
Develops, coordinates, plans, implements and evaluates outreach programs and strategies to enhance and improve the effectiveness of communities and neighborhood associations.
Serves as a representative for the Mayor at neighborhood meetings and community events, including advising the Mayor and other city appointed officials and staff on neighborhood issues, concerns and expectations.
Researches, plans, conducts, implements and evaluates neighborhood organization and leadership training and workshops, including customized training tailored to specific neighborhood organization needs.
Consults with and advises city departments, elected officials, neighborhood organizations, residents regarding issues, concerns and potential solutions to community needs, issues and problems.
Writes and produces newsletters, presentations, and informational materials about city programs, services, best practices, and initiatives to inform citizens and organizations.
Facilitates neighborhood meetings hosted by the city, including advising city departments on meeting format and logistics to achieve the desired meeting outcomes.
Plan, coordinates, implements and manages budgets for special events and activities to engage neighborhood leaders, residents and neighborhood stakeholders. Assists with planning and implementing special events.
Develops and manages city programs including but not limited to the Mayor’s City Academy, iLead Leaderships Series and Community Connections Workshops
Performs Emergency Service Function (ESF) 15, (Volunteers and Donated Goods) or ESF 14 (Public Information) when the Emergency Operation Center (EOC) is activated.
Conducts community needs assessments using basic survey and interview methodologies, including analyzing survey/questionnaire results and assesses their impact on the neighborhood.
Prepares activity reports to reflect outreach impacts including informational documents for elected city officials and city senior staff.
Performs other duties as assigned.
Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
We strive to enhance the quality of life in the City of Orlando by delivering public services in a knowledgeable, responsive and financially responsible manner.
For most of Orlando’s history we’ve been the place everyone wants to visit. Today, Orlando is also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to being a more mature, global City
This didn’t happen by accident. Together as a community, we developed a shared vision for our City and focused on creating partnerships to achieve this vision. Our vision ensures we are generating jobs, becoming the most sustainable City in the nation, keeping our community safe, making it easier to get around, increasing quality of life and ending homelessness.
