Job Description

Neighbourhood Support Officer

Grade B - £28,598 - £34,434 Consultation grade - subject to formal evaluation under the Pay Equity Review

Permanent

Working 36.5 hours per week

This is an exciting opportunity to work for City Housing, in the role of a Neighbourhood Support Officer. We are seeking an enthusiastic person with good interpersonal skills and abilities that can meet our person specification to the job role.

The post holder will manage all aspects of housing including allocations, move on's, repairs, delivery of individual support & wellbeing to maintain a tenancy for sheltered housing tenants. You will conduct face to face visits, in citizens homes, to improve the health and wellbeing of tenants with an aim for older people and those with disabilities to achieve their goals, to be resilient and lead happy and healthy lives in a sheltered environment. This could include work on conditions of tenancy, anti-social behaviour, debt advise, benefit advise, liaising with multiple agencies both internal and external for the benefit of the tenant and the City. Our aim is that people live independently with support from multiple agencies as required.

An awareness of building management and Health & Safety is also a part to the role and working jointly with others to ensure these are met.

This is an agile City wide role and you could be working on multiple areas at various sheltered housing schemes. Therefore it is desirable that you have a full UK driving license and access to a vehicle.

For any informal enquires please contact: Resourcing@birmingham.gov.uk quoting reference 3672.

Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

and Person Specification

We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).