Job Description

Sodexo is seeking an experienced and dynamic Director of Facilities Operations to lead facilities management services at Beth Israel Deaconess HospitalNeedham, a proud member of the Beth Israel Lahey Health system. Needham is a 73-bed acute care community hospital providing a wide range of services including emergency care, inpatient and outpatient surgery, intensive care, and several specialized care centers. The facility is Joint Commission accredited and has recently undergone significant capital improvements, including modern surgical suites and a state-of-the-art cancer center.

UNIT DESCRIPTION:

Sodexo is seeking an experienced and dynamic Director of Facilities Operations to lead facilities management services at Beth Israel Deaconess HospitalNeedham (BIDNeedham), a member of the Beth Israel Lahey Health system. Located in Needham, Massachusetts, BIDNeedham is a 73-bed acute care community hospital offering a full range of services including emergency care, inpatient and outpatient surgery, intensive care, and specialized care centers. The hospital is accredited by The Joint Commission and has undergone several recent capital expansions, including surgical suites and a state-of-the-art cancer center. In this role, the Director is responsible for all aspects of facilities and building operations, ensuring a safe, efficient, and compliant environment in support of patient care and hospital operations. Key responsibilities include overseeing preventive and corrective maintenance, capital project execution, compliance readiness, and leading a multidisciplinary team.

What You'll Do:

• Lead and manage all aspects of facilities operations, including building maintenance, systems reliability, and infrastructure support.
• Direct preventive and corrective maintenance programs to ensure equipment and facility reliability.
• Ensure compliance with all local, state, and federal regulations, including Joint Commission and other accrediting agencies.
• Coordinate and execute capital improvement projects and renovations in collaboration with hospital leadership and external contractors.
• Oversee and develop a multidisciplinary team of technicians and maintenance staff, including hiring, training, and performance management.
• Serve as a key liaison with hospital administration to support patient care services and operational goals.
• Maintain emergency preparedness and support hospital safety initiatives and sustainability efforts.

What You Bring:

• Bachelors degree in Engineering, Facilities Management, or related field preferred; equivalent experience will be considered.
• 5+ years of progressive leadership experience in healthcare facilities management.
• Strong knowledge of The Joint Commission, OSHA, NFPA, and other regulatory standards.
• Proven experience managing capital projects and vendor relationships.
• CHFM certification preferred or willingness to obtain.
• Excellent communication, problem-solving, and team leadership skills.

The Director of Facilities Operations is responsible for directing facilities maintenance operations of building(s) and property at a single unit. The Director of Facilities Operations manages the preventative maintenance and reactive repair of skilled trades, e.g., HVAC, plumbing, electrical, utilities; and manages the hiring, training and supervision of staff, professionals and management. The Director of Facilities Operations manages a safe and efficient working environment, essential to the performance of the business. The Director may oversee construction work and often manages other core Sodexo services, and/or logistics of business/operations services, e.g., grounds keeping, laundry, food, security, inventory, mail, concierge services.

Minimum Qualifications & Requirements:

• Minimum Education Requirement - Bachelors Degree or equivalent experience
• Minimum Management Experience 5 years
• Minimum Functional Experience 5 years

MUST HAVE:

• Bachelors degree in Engineering, Facilities Management, or related field preferred; equivalent experience will be considered.
• 5+ years of progressive leadership experience in healthcare facilities management.
• 5 years of Management and Functional experience.
• Strong knowledge of The Joint Commission, OSHA, NFPA, and other regulatory standards.
• Experience managing capital projects and vendor relationships.
• CHFM certification preferred or willingness to obtain.