Job Description

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

Expectations:

• Trainer post is for temp staff position. We keep the candidate as long as hiring/training is conducted in the location. Initial contract is for 6 months, and can get extended depending on the projection of classes and trainer’s performance.
• Salary is entry-level

Qualifications

Our most successful candidates will have: -

• with BPO experience, at least 1 year
• training/teaching background is required for faster trainer certification
• with Sourcing/Hiring background to be utilized for LRAs and offsite training
• w/ good communication and written skills
• w/ coaching skills: ability to adjust to trainees with no BPO background, and coach them accordingly for performance improvement
• w/ interpersonal skills to communicate to different types of trainees, stakeholders and anyone involved in the NHT process
• w/ reporting and analytical skills for class performance review and development
• innovative and can easily adapt to changing technology
• flexible with time, but the classes are usually in the morning
• should be from Tarlac and is willing to travel to different locations in North Luzon (around Tarlac, Pangasinan, Nueva Ecija)
• should have background in Sourcing and can be utilized for offsite events/training

Additional Information

All your information will be kept confidential according to EEO guidelines.