Job Description

Flintwood Disability is seeking an experienced NDIS Claims & Accounts Receivable Officer to join our team at our Castle Hill Head Office. This full-time role suits someone with strong NDIS billing and accounts receivable experience, advanced Excel skills, and a keen eye for detail.

Summary:

The NDIS Claims and Accounts Receivable Officer plays a crucial role in ensuring the accurate processing of claims and the management of accounts receivable within the National Disability Insurance Scheme (NDIS). This position is essential for maintaining financial integrity and supporting the organisation's commitment to providing quality services to individuals with disabilities. The successful candidate will support efficient financial processes, ensure compliance with relevant regulations, and enhance the overall customer experience.

Key Responsibilities

• Process NDIS claims through PRODA
• Manage billing for STA, Day Programs, and Support Coordination.
• Create and maintain participant service agreements.
• Reconcile accounts and resolve claim errors or rejections.
• Track budgets and claims using advanced Excel functions.
• Liaise with participants, support coordinators, and internal teams regarding funding queries.
• Process NDIS and Non-NDIS invoices accurately and on time.
• Monitor claim rejections and resolve rejected claims promptly.
• Reconcile and allocate NDIS payments received in accounting system.
• Follow up outstanding invoices
• Maintain and prepare debtor ageing reports.

About You

• 1-3 years' experience in NDIS administration, billing, claims, or finance.
• Strong understanding of NDIS pricing arrangements and claiming requirements.
• Advanced Microsoft Excel skills (VLOOKUP, XLOOKUP, Pivot Tables).
• Experience using PRODA, NDIS or finance software platforms such as MYP, Nightingale or Dynamic Business Central
• Highly organised with excellent attention to detail.
• Current NDIS Worker Screening Check
• NDIS Worker Orientation Module
• Right to work in Australia
• First Aid and CPR

Why Join Us?

• Competitive rate with salary packaging benefit (Take home more)
• Supportive team environment - Join a welcoming, values-driven team with a strong sense of community.
• Learning & Development - On-demand training to support your professional growth. 
• Wellbeing Support – EAP and wellness services to support your mental and physical well-being. 
• Convenient Castle Hill location
• Fixed-term role through to 31 October 2027

Apply now with your resume and a brief cover letter outlining your NDIS claims, billing and accounts receivable experience.

Flintwood Disability is an equal opportunity employer and encourages applications from diverse backgrounds.

To support a fair and efficient recruitment process, applications and enquiries should be submitted online. Shortlisted applicants will be contacted directly.

We will begin reviewing applications as they are received and may contact suitable candidates prior to the closing date. All applicants will be contacted by the closing date listed.