Job Description

Flintwood Disability Services | Castle Hill NSW

$35-$38 per hour | Full-time (38 hours/Week) | Maternity Leave Cover until 31 October 2027 with potential to extend contract for the right candidate

NDIS Claims & Accounts Receivable Officer to join our team at our Castle Hill Head Office. This full-time role is ideal for someone with strong NDIS billing and accounts receivable experience, advanced Excel skills, and a keen eye for detail. Process NDIS claims accurately and efficiently via PRODA.

Key Responsibilities

• Process NDIS claims through PRODA
• Manage billing for STA, Day Programs, and Support Coordination.
• Create and maintain participant service agreements.
• Reconcile accounts and resolve claim errors or rejections.
• Follow up on outstanding invoices to ensure timely payment.
• Liaise with participants, support coordinators, and internal teams regarding funding queries.
• Process NDIS and Non-NDIS invoices accurately and on time.
• Monitor claim rejections and resolve rejected claims promptly.
• Reconcile and allocate NDIS payments received in the accounting system.
• Proficiency in using PRODA, NDIS, or similar finance software platforms (e.g., MYP, Nightingale, Dynamic Business Central).
• Maintain and prepare debtor ageing reports.

About You

• 1-3 years' experience in NDIS administration, billing, claims, or finance.
• Strong understanding of NDIS pricing arrangements and claiming requirements.
• Advanced Microsoft Excel skills (VLOOKUP, XLOOKUP, Pivot Tables).
• Experience using PRODA, NDIS, or finance software platforms such as MYP, Nightingale, or Dynamic Business Central.
• Highly organised with excellent attention to detail.
• Proven ability to manage and maintain debtor ageing reports.
• Familiarity with NDIS funding models and claiming rules.
• Full driver's licence.
• NDIS worker screen check (willingness to obtain).

Why Join Us?

• Competitive rate with salary packaging benefit (Take home more)
• Supportive team environment
• Convenient Castle Hill location
• Fixed-term role through to 30 October 2027

Apply now with your resume and a brief cover letter outlining your NDIS claims, billing, and accounts receivable experience.

Flintwood Disability is an equal opportunity employer and encourages applications from diverse backgrounds.

To support a fair and efficient recruitment process, applications and enquiries should be submitted online. Shortlisted applicants will be contacted directly.

We will begin reviewing applications as they are received and may contact suitable candidates prior to the closing date. All applicants will be contacted by the closing date listed.