Job Description

Posting number: 193537

Department: Technical College of the Lowcountry

Job classification: Student Services Program Coordinator II

Posting type: Open

Categories: Student Services, Higher Education, Technical Education

Summary

Job Purpose:

The Navigator will provide intrusive advising, onboarding, orientation, coaching, career assessment and guidance, selecting program pathways, financial literacy coaching and early alert strategies to students from application to graduation.

Job Duties:

1. Provides advising to students and groups on a variety of personal, social, financial, career and academic matters in support of guided pathways. May teach First Year Experience course(s).
2. Manages advisee caseload, personalized communications and maintain accurate, detailed records of all advising contacts in the student success management system.
3. Manages early alert program for caseload using real time data to proactively improve student success through a system of connected and coordinated network of support for students. Provide first level targeted interventions and strategic care to students beginning in the first year through graduation. Manage communication between faculty and other student support services including but not limited to tutoring, personal counseling and disability services.
4. Proactively track, contact and work with special student populations including but not limited to high risk, first generation, students who miss or have not made appointments, and students on academic probation or suspension.
5. Collaborates with faculty to ensure current program knowledge in order to effectively assist students with guided pathways selection.
6. Regularly communicate program and pathway changes and updates to colleagues.
7. Performs other duties as assigned by the Executive Director of Admissions, Enrollment, & Student Success.

Examples of duties

Bachelor’s degree and experience in Student Services programs

Qualifications

Bachelor’s in education, Communication or Pathways specific area; One (1) yr of experience in student services, preferably in student advising in a community college setting.

Supplemental information

The Technical College of the Lowcountry seeks to be the first choice for higher education in South Carolina’s Low Country Region. The college is a public, open door, two-year comprehensive College of higher education. The College is dedicated to serving the diverse educational, workforce development, and personal enrichment needs of the rural counties of Beaufort, Colleton, Hampton, and Jasper. In an atmosphere of shared values, the College encourages creativity, innovation, and resourcefulness among its students, faculty, staff, and administrators. South Carolina is making our Veterans a priority for employment in state agencies and institutions.

The Technical College of the Lowcountry is committed to a policy of equal opportunity for all qualified applicants for admissions or employment without regard to sex, race/color, religion, national origin, age, disability, service in the uniformed services (as defined by state and federal law), veteran status, political affiliation or belief, marital or family status, pregnancy, childbirth, or related medical conditions, including but not limited to, lactation and genetic information.

What We Offer

The Technical College of the Lowcountry offers eligible employees a comprehensive State of South Carolina benefits package. Highlights include:

• Health, dental, vision, and life insurance
• South Carolina Retirement System (SCRS) or Optional Retirement Program (ORP), as applicable
• Paid annual leave, sick leave, and state holidays
• Voluntary retirement savings plans
• Employee Assistance Program (EAP)
• Flexible Spending Accounts and voluntary benefit options
• Professional development opportunities

Learn more about our employee benefits at: TCL Employee Benefits