Job Description
Posting Summary
Working Title
Navigator
Role Title
Education Support Spec III
Role Code
29144-SW
FLSA
Nonexempt
Pay Band
04
Position Number
296R0069
Agency
Virginia Highlands Community College
Division
Virginia Highlands Community College (Div)
Work Location
Washington - 191
Hiring Range
$50,000
Emergency/Essential Personnel
No
EEO Category
2-Professionals
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
No
Does this position have a bilingual or multilingual skill requirement or preference?
No
Work Schedule
Monday-Friday 8:00 am to 5:00 pm
Sensitive Position
No
Job Description
Virginia Highlands Community College ( VHCC) is located in historic Abingdon, VA and proudly serves the residents of Washington County, western Smyth County, and the city of Bristol, VA. The College offers comprehensive instruction to more than 3,000 students annually, awarding associate degrees, certificates, career studies certificates, and workforce credentials. VHCC also offers a wealth of dual enrollment opportunities for regional high school students. As part of that initiative, the College seeks applicants for three full time VHCC Navigator positions to recruit, advise, and guide high school students towards positive career and educational goals from first course
Position Responsibilities
- Work directly on site at high schools to assist students with post-secondary academic/career planning for VHCC’s programs;
- Provide direct support for VHCC dual enrollment programming at the high school, including advising, retention, and graduation progress efforts;
- Assist VHCC dual enrollment students with using MyVHCC, including email, SIS, Navigate, and Canvas;
- Utilize EAB Navigate or Salesforce to record notes on support/advising activities;
- Work with the VHCC Recruiter and the VHCC Dual Enrollment Coordinator to plan and lead events at the high schools;
- Partner with VHCC staff to schedule and lead VHCC campus tours and other events;
- Guide perspective students through the VHCC admissions and financial aid processes;
- Assist with graduation applications and the transition from high school to VHCC;
- Attend regular meetings with the DE Coordinator, Recruitment Coordinator, program chairs, and/or program deans as determined by the supervisor.
This is not a telework position. This is a restricted grant funded position. Salary firm.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Required Qualifications:
- Associate’s degree from a regionally accredited institution;
- Valid driver’s license;
- Expressed willingness and ability to travel between area high schools and the VHCC campus;
- Excellent interpersonal skills to connect, engage, and maintain effective relationships with students and staff;
- Ability to work independently and as an effective teammate in a fast-paced environment to efficiently complete multiple project deadlines and assigned tasks;
- Excellent communication skills;
- Excellent organizational and problem-solving skills;
- Expressed willingness to learn and utilize computer systems vital to the role, including the use of Salesforce, Navigate, and SIS (training will be provided);
- Demonstrated understanding of and belief in the mission of Virginia Highlands Community College;
- Demonstrated understanding of VHCC’s Dual Enrollment program.
Additional Considerations
- Bachelor’s degree or higher from a regionally accredited institution;
- Experience working with high school students;
- Experience in a community college setting.
Operation of a State Vehicle
Yes
Supervises Employees
No
Required Travel
occasionally
Posting Detail Information
Posting Number
CLS_4505P
Recruitment Type
General Public - G
Number of Vacancies
3
Position End Date (if temporary)
Job Open Date
06/09/2026
Job Close Date
06/30/2026
Open Until Filled
Agency Website
www.vhcc.edu
Contact Name
Tiffany VanBuren
Email
tvanburen@vhcc.edu
Phone Number
276-739-2425
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their
AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (
DARS), or the Department for the Blind & Vision Impaired (
DBVI). Service-Connected Veterans may also apply via the
AHP if they also provide an
AHP Letter. To request an
AHP Letter, use this link:
https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call
DARS at 800-552-5019, or
DBVI at 800-622-2155
Additional Information
To be considered in the initial screening, completed applications must be submitted by 5:00 pm EDT June 24, 2026. Applications will ONLY be accepted online through the Recruitment Management System. Resume, letter of interest, and copies of college transcripts must be attached to online application. Resumes will not substitute for a completed state application. Information on the application is the primary source used for screening the position. Failure to complete any section of the application may disqualify the application for further consideration. Applications should include complete work history, including periods of unemployment if applicable. Transcripts should be combined into one document and uploaded as one file. If you are having difficulty attaching documents, please call Human Resources at 276-739-2425. If the file size of the attached documents is too large, the system will not allow you to upload the documents. You will need to reduce the file size or reduce the resolution. It is the applicant’s sole responsibility to ensure that all required documentation is received. Incomplete on-line applications or other materials submitted via e-mail, postal mail, fax or in-person will not be considered.
If your transcripts are on file at
VHCC as a current or former employee or if you need assistance, it is the applicant’s sole responsibility to contact the Human Resources Department by calling 276-739-2425 or emailing
tvanburen@vhcc.edu to request your transcripts be added to your application packet.
Official transcripts are required before a contract will be issued. The job announcement may be accessed at
www.vhcc.edu (click on About the College and Employment Opportunities). For questions about the on-line application process please call (276) 739-2425.
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System ( VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System ( VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting
https://jobs.vccs.edu/postings/96885
