Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS’s), surge protective devices, power distribution units (PDU’s), remote monitoring, software, power factor correction, airflow management, rack enclosures and services. We strive for continued success in leveraging technical innovation to develop next-generation solutions.
Due to continued growth, we are seeking a National Service Operations Manager to lead Eaton Electrical’s Service business and drive operational excellence across the organisation. This critical leadership role will be responsible for enhancing customer satisfaction, workforce productivity, service growth, profitability, and safety performance.
The successful candidate will build and scale a high-performing service organisation that supports Eaton’s long-term growth strategy across Australia and New Zealand. Acting as the single point of accountability for service execution and operational delivery, they will oversee performance across the entire service lifecycle while providing strategic and operational leadership to the Service Coordination, Internal Sales, Contract Administration, and Field Service Engineering teams.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity byutilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.
If this sounds like you, please send through your application. We look forward to hearing from you!

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.
Eaton is an Equal Opportunity Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.