KG Talent

National Service Manager

KG Talent  •  Wetherill Park, AU (Onsite)  •  10 days ago
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Job Description

National Service Manager | Cyklop Packaging (NSW or VIC)

About the Business

Cyklop Packaging is a well-established supplier of industrial packaging consumables and equipment across Australia. With a strong footprint in strapping, stretch wrap, tape and related equipment, the business services both resellers and end-users across multiple states.

The Opportunity

We are seeking a commercially astute National Service Manager to oversee equipment installation, maintenance, and technical support across the business.

This role is critical in ensuring service reliability, customer satisfaction, and the growth of service and consumables revenue.

You’ll lead a small, high-impact team and set national service standards while driving operational and commercial excellence.

Key Responsibilities

  • Lead and coordinate all service technicians nationally
  • Oversee installations, preventative maintenance, and breakdown response
  • Standardise installation and commissioning processes
  • Develop training programs and maintain technical documentation
  • Support capital equipment sales with technical expertise
  • Implement preventative maintenance contracts and drive service revenue
  • Monitor technician productivity and service profitability

About You

  • Technical background in industrial equipment
  • Experience leading multi-site service teams
  • Strong organisational and coordination skills
  • Commercially minded with a focus on service margins and cost recovery

Why Join Us?

  • Lead a small but impactful national team
  • Play a key role in service excellence and revenue growth
  • Work with a growing, innovative packaging business
KG Talent

About KG Talent

At KG Talent, we specialise in connecting great people with great companies.

We’re proud to partner with a select group of respected Australian businesses — helping them find the right people to grow their teams and supporting candidates as they take the next step in their careers.

We take pride in our personalised approach. We don’t believe in one-size-fits-all recruitment — every role, every team, and every person is unique. That’s why we take the time to understand both our partner companies and our candidates, ensuring every placement feels like the right fit for both sides.

Our focus is on quality, not quantity. We build long-term relationships with the organisations we represent, giving us deep insight into their culture, values, and goals. This allows us to provide candidates with genuine insight and confidence as they explore opportunities within these businesses.

Whether you’re looking for your next career move or hiring within one of our partner organisations, KG Talent is here to make the process simple, transparent, and human.

Industry
Consulting & Advisory
Company Size
Unknown
Headquarters
Unknown
Year Founded
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