Aramex

National Sales Manager

Aramex  •  Singapore, SG (Onsite)  •  12 hours ago
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Job Description

Purpose of the Job

The National Sales Manager in the Commercial department is responsible for overseeing and driving the sales operations across Singapore & Malaysia. This role involves developing and implementing effective sales strategies, managing the national sales team, and ensuring that sales targets are met or exceeded. The National Sales Manager works closely with other departments to align sales efforts with overall business objectives, identifies new market opportunities, and maintains strong relationships with key clients to maximize revenue and market share.

Sales Strategy & Business Growth

  • Develop and execute sales strategies to drive sustainable revenue growth across Singapore and Malaysia.
  • Identify new business opportunities, emerging market trends, and potential customer segments to expand market presence.
  • Monitor market dynamics, competitor activities, and customer needs to ensure competitive positioning.
  • Collaborate with Finance to develop pricing strategies that maximize profitability and market share.

Sales Leadership & Team Management

  • Lead, coach, and motivate the Singapore and Malaysia sales teams to achieve and exceed sales targets.
  • Foster a high-performance culture through regular coaching, mentoring, and performance reviews.
  • Build team capabilities by providing ongoing training and development opportunities.
  • Ensure clear goal setting, accountability, and alignment with organizational objectives.

Customer & Account Management

  • Develop and maintain strong relationships with key customers, distributors, and strategic partners.
  • Lead negotiations and successfully close commercial agreements with major accounts.
  • Ensure timely resolution of customer concerns and provide solutions that meet client needs and business objectives.

Performance Management & Reporting

  • Monitor sales performance through KPIs and business metrics, identifying opportunities for improvement.
  • Prepare and present monthly, quarterly, and annual sales forecasts, budgets, and business plans.
  • Analyze sales results and provide actionable insights and recommendations to senior management.
  • Manage sales operating budgets and review expenditures to ensure cost effectiveness.

Cross-Functional Collaboration

  • Partner with Marketing and Product Development teams to ensure alignment of sales initiatives, product launches, and brand positioning.
  • Ensure sales teams are well-informed and prepared for new product introductions and market developments.
  • Collaborate across functions to drive customer satisfaction and business growth.

Compliance & Industry Engagement

  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Represent the company at industry events, trade exhibitions, and conferences to strengthen market presence and generate new business opportunities.

Job Requirements - Experience and Education

  • Bachelor's degree in Business, Marketing, Sales, or a related field.
  • Proven experience in a senior sales leadership role, preferably managing both Singapore and Malaysia markets.
  • Strong track record of achieving revenue growth and leading high-performing sales teams.
  • Demonstrated success in key account management, contract negotiations, and business development.
  • Strong analytical, forecasting, and budget management skills.Excellent leadership, communication, and stakeholder management capabilities.
  • Willingness to travel regularly between Singapore and Malaysia.

Leadership Behaviors

Building Outstanding Teams
Collaborate & break silos
Execution & Accountability
External focus
Growth mindset
Inclusion
Innovation
Setting a clear direction
Simplification

Skills

Adaptability
Commercial Acumen
Communication Skills
Data Analysis
Decision Making
Financial Acumen
Interpersonal And Relationship-Building Skills
Leadership And Coaching
Negotiation Skills
Organization & Planning
Problem Solving
Results Oriented
Strategic Thinking
Aramex

About Aramex

Founded in 1982, Aramex has emerged as a global leader in logistics and transportation, renowned for its innovative services tailored to businesses and consumers. As a listed company on the Dubai Financial Market (since 2005) and headquartered in the UAE, our strategic location facilitates extensive customer reach worldwide, bridging the gap between East and West.

With operations in 600+ cities across 70 countries, Aramex employs over 16,000 professionals. Our success is attributed to four distinct business products that provide scalable, diversified, and end-to- end services for customers. These products are:

• International Express, encompassing Aramex's Parcel Forwarding Business (Shop & Ship and MyUS).

• Domestic Express

• Freight Forwarding

• Logistics & Supply Chain Solutions

Sustainability is at the core of our vision and mission. To build a truly sustainable business, we leverage our core competencies to make a positive impact as responsible members of the communities we serve. Through partnerships with local and international organizations, we strive to expand our reach and benefit more individuals through targeted programs and initiatives, ensuring long-term positive change and community development.

For more information, please visit us: www.aramex.com

Industry
Transportation & Logistics
Company Size
10,000+ employees
Headquarters
Dubai, AE
Year Founded
1982
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