Job Description

Sunriver Resort is seeking a passionate and results‑driven National Sales Manager to represent our iconic destination to clients across the country. If you excel at cultivating meaningful partnerships and creating unforgettable group experiences, we’d love to meet you!

The National Sales Manager is responsible for successfully booking business within the assigned segments. S/he will establish and maintain excellent working relationships with current and prospective business. The Sales Manager will assist in maintaining the AAA Four Diamond Standards.

The National Sales Manager shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!

Enjoy where you work!

At Sunriver Resort, we believe your workplace should feel just as inspiring as the experiences we create for our guests. Assocaits can enjoy a wide range of amazing perks, including:

• Up to 28 days of Paid Time Off
• Free Gym Membership
• Medical & Health Benefits
• 401(k) Matching
• Complimentary & discounted stays across CoralTree properties
• Free Golf
• Free Recreation Rentals including Bikes & Marina
• Free Access to the Sunriver Observatory and Nature Center
• And so much more!

Responsibilities

• Books profitable business for the resort
• Solicits potential sales leads and prospects for new business opportunities
• Contacts clients to sell special amenities and/or extras to enhance their stay
• Establishes strong rapport with clientele; maintaining strong communication prior to resort stay
• Maintains strong client base within assigned market segment
• Actively participates in industry related organizations
• Consistently works to book repeat business
• Maintains close contact with clients to determine needs, expectations, etc.
• Communicates effectively with resort staff to ensure smooth delivery of all services
• Coordinates and conducts site tours for booked and potential guests
• Assists in producing sales contracts
• Achieves designated sales goals
• Actively participates in community/civic activities to maintain awareness within community and to create booking opportunities
• Participates in geographically appropriate trade shows
• Executes sales plan to exceed goals
• Maintains strong awareness of hospitality trends
• Reviews guests’ feedback through Revinate to ensure continual guest satisfaction
• Welcomes incoming guests with courteous and professional attitude
• Handles client requests promptly and with high level of accuracy
• Maintains an up to date working knowledge of all resort amenities as well as any special events

Qualifications

• High school diploma or equivalent required
• Four year degree preferred
• At least three to five years sales experience preferred
• At least one year hospitality experience preferred
• At least one year customer service experience preferred
• Must have valid Oregon drivers license and meet company driving standards
• Must have the ability to analyze and close business
• Must have strong solicitation, account profile and qualification skills
• Must have strong knowledge of the sales process
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Must be willing to travel as necessary