Job Description

Position Purpose:

The position of National Accounts Manager at Heritage Landscape Supply Group is designed to lead the management and growth of our key national accounts with the objective of exceeding revenue targets and enhancing customer satisfaction. This role requires a strategic and analytical leader who can develop and execute account strategies, cultivate executive-level relationships, and capitalize on growth opportunities. The successful candidate will collaborate cross-functionally to ensure seamless delivery of products and services, while also representing Heritage at industry events to enhance our brand visibility and strengthen our market position.

Key Responsibilities:

• Develop and implement comprehensive account strategies to drive revenue growth and achieve established sales targets for national accounts.
• Build and nurture robust executive-level relationships with key stakeholders to ensure alignment with client objectives and advance long-term partnership goals.
• Proactively identify and pursue growth opportunities by conducting thorough analyses of market trends, customer needs, and competitive landscapes.
• Collaborate effectively with cross-functional internal teams—including Sales, Marketing, Product Development, and Operations—to ensure seamless integration and delivery of products and services.
• Prepare and deliver insightful business reviews, emphasizing performance metrics and strategic opportunities, and propose action plans to executive leadership.
• Lead complex contract negotiations and manage renewals, ensuring terms are mutually beneficial and align with company policies.
• Monitor account performance rigorously, providing actionable insights to drive enhancements in sales processes and elevate customer satisfaction levels.
• Represent SRS Heritage Group at industry conferences and events to elevate brand visibility and engage with influential stakeholders in the industry.

Direct Manager Direct Reports:

The National Accounts Manager, a pivotal leadership role within Heritage Landscape Supply Group, reports directly to the Senior Director, National Sales. This position is not responsible for managing direct reports, but works collaboratively across various departments to drive strategic initiatives and achieve national sales objectives.

Travel Requirements:

The National Accounts Manager is required to travel up to 30% of the time to various client locations nationwide to maintain and expand key executive-level client relationships, ensure strategic alignment with client objectives, and oversee implementation of account strategies.

Physical Requirements:

The National Accounts Manager role Heritage Landscape Supply Group primarily involves office-based tasks that require standard physical activities common in a corporate setting. Candidates should be able to perform essential duties with or without reasonable accommodations. These may include prolonged periods of sitting at a desk, extensive use of computer and office technology, attending meetings in-person or virtually, and occasionally traveling to client sites or company events. The ability to communicate effectively in a professional environment is essential, whether in person, via telephone, or digital platforms. SRS Heritage Group is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the role effectively.

Working Conditions:

The National Accounts Manager position at Heritage Landscape Supply Group is designed to be adaptive to both professional and personal needs, offering a hybrid work environment that balances time in our dynamic office setting with remote work capabilities. The role operates within a fast-paced and deadline-driven context, necessitating high levels of organization, responsiveness, and proactive engagement. Working collaboratively with cross-functional teams, the National Accounts Manager will navigate complex scheduling while meeting the demands of strategic account management. The position requires flexibility, resilience, and a strategic outlook to effectively manage shifting priorities and drive success in a competitive marketplace.

Minimum Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field; MBA or advanced degree preferred.
• Minimum of seven years of experience in national account management, sales, or a related role.
• Proven track record of achieving sales targets and managing high-value client relationships.
• Exceptional communication, negotiation, and presentation skills.
• Strong analytical and problem-solving capabilities.
• Demonstrated ability to work collaboratively in a fast-paced, dynamic environment.
• Proficiency in CRM software and Microsoft Office Suite.

Preferred Qualifications:

• Advanced proficiency in leveraging data analytics tools and platforms to derive actionable insights and enhance decision-making processes.
• Demonstrated expertise in strategic account planning and the implementation of customer-centric growth strategies, supported by a notable history of driving large-scale, successful initiatives across multiple accounts or regions.
• Proven experience in leading and mentoring high-performing sales teams, encouraging a culture of excellence and continuous improvement.
• Comprehensive knowledge of industry-specific regulatory landscapes and the ability to navigate complex compliance requirements effectively.
• Exceptional ability to forge and maintain influential relationships with C-suite executives, both internally and within client organizations, fostering trust and partnership.
• Extensive experience in managing multi-million dollar contracts and budgets, with a strategic focus on optimizing profitability and sustainable growth.
• Insightful understanding of digital transformation trends and the ability to adapt sales strategies to align with technological advancements and evolving market dynamics.
• Experience in effectively managing and overcoming the challenges of remote collaboration and virtual team management.
• Prior involvement in cross-border or international sales projects, with a sensitivity to cultural and operational nuances in diverse market environments.
• A track record of active participation in professional networks and industry associations, contributing to thought leadership and best practice sharing within the sector.

Minimum Education:

Bachelor's degree in Business, Marketing, or a related field preferred. Candidates without a degree must have a minimum of 8 years of equivalent industry experience.

Preferred Education:

An MBA or advanced degree in Business, Marketing, or a related field is highly desirable, complementing the foundational requirement of either a Bachelor's degree - or a minimum of 8 years of equivalent industry experience.

Minimum Years Of Work Experience:

Minimum Years of Work A minimum of eight (8+) years of combined experience in national, commercial, executive account management, sales, or a related role, with a proven track record of achieving sales targets and managing high-value client relationships, is required.

Certifications:

• Certifications are not explicitly required for the National Accounts Manager position at Heritage Landscape Supply Group. However, certifications in sales, account management, or related fields from recognized institutions may be preferred to demonstrate expertise and commitment to professional growth.

Competencies:

Competencies for National Accounts Manager:

1. Strategic Relationship Building: Develop and nurture executive-level relationships with national account stakeholders, ensuring alignment with client objectives and fostering long-term partnerships that are mutually beneficial.
2. Business Acumen: Possess a deep understanding of market trends, customer needs, and competitive landscapes to identify and capitalize on growth opportunities, driving revenue targets within national accounts.
3. Cross-Functional Collaboration: Effectively coordinate with internal teams, including Sales, Marketing, Product Development, and Operations, to ensure seamless execution of strategic initiatives and delivery of products and services.
4. Analytical and Problem-Solving Skills: Utilize strong analytical capabilities to monitor account performance, provide actionable insights, and implement continuous improvement strategies for enhanced sales processes and customer satisfaction.
5. Negotiation and Influence: Lead contract negotiations and manage renewals with the objective of achieving mutually beneficial terms while maintaining compliance with company policies and practices.
6. Communication Proficiency: Articulate complex concepts with clarity and precision to diverse audiences through exceptional verbal and written communication, as well as effective presentation skills.
7. Results-Driven Leadership: Demonstrate a focused approach to achieving sales targets, managing high-value client relationships, and driving business growth in a competitive market environment.
8. Innovation and Adaptability: Embrace and champion innovation, adapting to dynamic changes within the industry to maintain a competitive edge and achieve organizational goals.

Job Location: National Structure - Dallas

2418 Merrell Rd Dallas, TX 75229

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As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

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Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.

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Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.