Job Description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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You will join our Road Logistics team, bringing your leadership expertise and skills to drive customer excellence, technology transformation, and talent development.

How you create impact

Your primary objective will be to lead your team in collaboration with our global + regional matrix organisationto achieve all agreed financial + operational objectives, working with a variety of internal + external stakeholders. You will oversee + manage business activities to achieve our business goals, to position us as the provider of choice, increasing our market share + exploring untapped territories.

• To develop new business opportunities, including tender analysis, solution design and pricing.
• Engaging your specialist and operational teams to deliver in accordance with agreed customer service levels, within our financial targets.
• To monitor market trends and competitor activity, identifying opportunities while developing and nurturing our carrier base.
• To deliver operational excellence across the business unit, continuously optimizing operations by implementing standard processes and best practices.
• To be actively involved in motivating and leading the team across a range of people related activities.
• To liaise with customers, managing feedback in a manner that provides explanations, puts the customer at ease and demonstrates that the right corrective actions are put in place to prevent a reoccurrence.

What we would like you to bring

• Minimum 8 years of experience in sales and account management, preferably within the air logistics / freight forwarding industry.
• Strong understanding of air freight operations, logistics solutions, and customer requirements.
• Proven ability to manage and develop customer relationships, with strong customer-facing and communication skills.
• Experience in new business development, lead generation, cold calling, customer visits, and solution selling.
• Strong commercial and analytical mindset, with the ability to identify customer needs, business opportunities, specific trade lanes, and potential solutions.
• Strong negotiation, presentation, and problem-solving skills, with the ability to communicate effectively with customers and internal stakeholders.
• Able to work collaboratively with sales, pricing, operations, and other business units to develop and convert business opportunities.
• Proactive, self-motivated, and comfortable working with sales targets and KPIs, including regular customer visits and new account development.
• Good command of English, both written and spoken.

What's in it for you

• Miscellaneous benefits such as dental, hospitalization and others
• Annual Wage Supplement (AWS)
• Training and development

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.