Help shape quality across a national telecommunications network.
Quality drives performance. In this role, you'll help our teams deliver safe, consistent and high-quality outcomes that keep communities connected.
You will lead quality across Downer's telecommunications operations in New Zealand, building capability, strengthening compliance and driving continuous improvement.
Working alongside operational leaders, customers and your team, you'll turn data and insights into action, helping improve performance and deliver on our contractual commitments. This is an opportunity to influence quality outcomes nationally while supporting a culture of operational excellence and continuous improvement.
You'll be responsible for:
This permanent role can be based in Auckland or Wellington and offers flexibility with one work from home day each week and minimal travel.
You'll bring proven experience in quality management, auditing and continuous improvement, along with the confidence to influence stakeholders and lead a high performing team. You'll know how to turn quality standards and performance insights into practical improvements that deliver value for customers and operational teams.
You'll also bring:
The following qualifications will be highly regarded:
Telecommunications experience is advantageous but not essential. If you've built your quality career within engineering, utilities, infrastructure, construction or another technical environment, we'd love to hear from you.
Downer's Energy & Utilities business unit is an integrated trans Tasman team, providing services and solutions that connect communities to essential networks and infrastructure.
We design, build, operate and maintain today's critical assets and networks, delivering complete services across the water, electricity, telecommunications, industrial and power generation sectors. Our expertise spans in house technical smarts, specialist engineering, integrated OEM partners and dedicated crews of qualified tradespeople.
Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents and cultures. As an inclusive employer, we welcome applications from everyone.
If you're ready to lead quality at a national level and help drive better outcomes for our people, customers and communities, we'd love to hear from you.
Please click Apply and follow the prompts to submit your CV.
We are committed to a safe working environment for everyone. Successful applicants will be required to complete pre employment screening, including a medical, drug and alcohol test and Ministry of Justice check.
Downer does not accept unsolicited resumes from recruitment agencies. We will not be responsible for any fees related to unsolicited resumes.

Enabling communities to thrive.
It’s what we’ve done for more than 150 years. Solving problems. Making the extraordinary run smoothly every day. We’re keeping the lights on and the water flowing. Running the hospitals that take care of us. Delivering the transport that takes us from A to B. Maintaining communication networks that keep people connected. Helping our Government and Defence customers keep them protected. Delivering train fleets. Building bridges, roads and streets. Now we’re building momentum too. Moving forward even faster.
Across Australia and New Zealand, we’re transforming the way we work. Unlocking our potential to lead by example. Using our passion and expertise to deliver complex projects and turn fresh ideas into solutions that make society a better place. Creating opportunities for our people, growth and value for our shareholders, and world-class solutions for our customers. Imagining. Innovating. Engineering. Enabling.