Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates as well as external women candidates are considered as first-tier candidates.

Organizational Context and Scope

Under the overall supervision of Regional Health Assessment Program Coordinator (RHAPC) and direct supervision of National Migration Health Officer (Vaccination and Health security) and in coordination with relevant units at Headquarters and other IOM regional and country offices, the incumbent will be responsible for planning and organizing the customization of the DHIS2 software, including the database functions and architecture; assisting in developing a training package on the use and management of the DHIS2 platform in MHD operations; provide continuous support in troubleshooting challenges and maintenance of the platform; develop software solutions and tools that can increase the efficiency of medical operations; supporting health data management, ensuring data quality, and providing technical assistance to stakeholders and provide technical assistance for other related online platforms and databases as needed.

1. Configure DHIS2 metadata, including data elements, indicators, datasets, programs, and analytics objects, and set up validation rules to ensure accurate and consistent data capture.
2. Deploy and administer DHIS2 instances across multiple countries based on pilot feedback and guidance from the technical focal points, including environment setup, metadata deployment, user roles configuration, and system readiness for data capture related to IOM Migration Health activities.
3. Develop, maintain and deliver DHIS2 technical training materials, including user manuals and standard operating procedures, and deliver hands‑on training on data entry, reporting, analytics, and system use for designated users.
4. Provide ongoing DHIS2 system administration and technical support, build internal capacity for administrators including user management, troubleshooting, issue resolution, system monitoring, and performance optimization
5. Review and understand MHD’s workflows to ensure that DHIS2 system meets user needs, coordinate with Migration Health Informatics (MHI) to technically integrate DHIS2 with Microsoft Power Platform applications, and other institutional systems using APIs, data exchange mechanisms, and standardized data models.
6. Implement data quality assurance processes, including routine data quality checks, validation rule monitoring, completeness and consistency assessments, and generation of analytics outputs to support data use.
7. Produce geospatial outputs, using DHIS2 GIS and external mapping tools including maps of population flows, Displacement Tracking Matrix (DTM), and Participatory Mobility Mapping (PMM) datasets.
8. Support designing and development of digital tools and software solutions to automate clinic workflows and support electronic medical record management for medical operations.
9. Develop and maintain data extraction, transformation, and visualization tools to support routine monitoring, Validation and reporting requirements of Migration Health programmes.

10. Maintain active participation in the DHIS2 global Community of Practice and relevant professional networks; monitor current literature and emerging trends in health informatics; and evaluate the programmatic implications of new technologies and system adoption trends for project and operational activities.

11. Perform such other duties as may be assigned

Required Qualifications and Experience

Education

• Master’s degree in Computer science, Computer/Software Engineering, Information Systems Technology or related fields from an accredited academic institution; or,

• Bachelor’s degree in the above fields with two (2) years of relevant working experience.

• Certification and/or formal training in DHIS2, health information systems and data security is an advantage

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience in health information and DHIS2 deployment and tracker configuration

• Experience in designing, implementing, maintaining data systems and DHIS2 instance servers

• Experience in configuring DHIS2 systems and implementing aggregate datasets, event programs and tracker programs.

• Familiarity with health data standards and reporting requirements is highly desirable

• Experience in working with national/international public health organizations is an asset

• Experience in training end-users and providing technical support

Skills

• Expertise in information and communication technology, especially on web-based software platforms and server maintenance

• Excellent communication and interpersonal skills for training and supporting relevant internal and external stakeholders
• Ability to analyze, visualize, and interpret health data

• Experience with DHIS2; API RESTful, Tomcat / Apache HTTP Server, HTML / CSS / JavaScript / jQuery / Ajax and PostgreSQL

• Excellent knowledge of Microsoft tools- Microsoft power platform/applications

• Demonstrated ability in delivering results independently and on time

• Fluent in English with excellent communication skills – verbal and written

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English is required (oral and written).

Working knowledge of another official UN language (Arabic, French and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage Demonstrates willingness to take a stand on issues of importance.
• Empathy Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge Continuously seeks to learn, share knowledge and innovate.
• Accountability Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies