Be at the centre of Challenger’s national operations, coordinating people, incidents and services in real time from our Port Melbourne National Operations Centre.
We operate 24/7! We require someone that is able to pick up both day and night shifts.
Challenger Security is the specialist security division of Challenger Services Group, a leading national provider of outsourced workforce and facilities services.
We deliver tailored security solutions that protect people, property and critical assets across Australia, supporting some of the country’s most recognised organisations across commercial property, retail, education, healthcare, government, logistics and critical infrastructure.
Our success is built on exceptional people, strong leadership, innovative technology and an unwavering commitment to safety, professionalism and operational excellence.
Our National Operations Centre (NOC) is the central operational support hub for Challenger businesses across Australia, supporting Security, Commercial Cleaning, Hospitality, Food Manufacturing and Health & Aged Care.
As a National Operations Centre Operator, you’ll be one of the people at the centre of that operation. You’ll respond to calls, monitor activity across client sites, coordinate operational requirements, manage incidents and ensure the right people are engaged when something needs attention.
This is much more than answering calls. You’ll be making decisions, solving problems and helping our operational teams respond quickly and effectively to situations as they arise.
Based at our Port Melbourne National Operations Centre, this is a 100% onsite role, reflecting the operational and real-time nature of the position.
Available shifts: We operate 24/7! We require someone that is able to pick up both day and night shifts.
Please note: A current Victorian Security Licence with Control Room endorsement is essential.
To succeed in this role, you’ll need to be organised, dependable and comfortable managing several priorities at once. You’ll be someone who remains calm under pressure, communicates clearly and takes ownership of getting things resolved.
You will also have:
Why Join Challenger?
Bring Your Experience. Be Part of the Team.
At Challenger, we value diversity and are committed to creating an inclusive workplace where everyone feels respected, supported and able to succeed.
We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples.
If you’re ready to be at the centre of a national operation where every call, decision and action can make a difference, we’d like to hear from you.
Challenger Security was established with the view of providing tailor-made packages designed to meet each client’s individual specific requirements.
We identified a major gap in the level of service being provided in the security industry so we formed Challenger Security with the goal of filling that gap with a highly trained, extremely dedicated and professional team.
Our company and staff are fully licensed under the Security Industry Act 1997 (as amended) and are highly trained in all aspects of protective security.
We provide comprehensive, reliable and professional services to all of our clients.
As a quality service provider, Challenger Security P/L has an ongoing commitment to maintain and upgrading our staff training. The management team dedicates their time to ensuring our staff are receiving the most up to date training. It is our objective to ensure they are best equipped to cater for our clients security needs.
Challenger Security has a simple philosophy. The people who own and manage the company work in the company each day to ensure that clients receive the quality service and support they require.
