Job Description

• Excellent opportunity to use your experience to make a real difference to families facing childhood cancer.
• Benefits include not-for-profit salary packaging, additional leave and discounts.
• Full time, permanent role working onsite in our Surry Hills office.

About Redkite:

When a child is diagnosed with cancer, it affects the whole family. In the daunting and unpredictable experience that follows diagnosis, a child needs as much stability and support from their family as possible. Redkite is a lifeline for families, providing real emotional, financial and practical support. Because holding it together when your child’s life is in question can feel impossible.

The Role:

We are seeking a National Office Manager to play a key part within Redkite’s operations, ensuring our offices run smoothly and reflect our commitment to supporting children with cancer and their families. Based in Sydney and reporting to the Executive Assistant, this part-time role oversees day to day office coordination, facilities and technology support, and high quality customer service for internal and external stakeholders. It’s a hands on, varied position suited to someone proactive and organised, who enjoys building strong relationships with staff and suppliers to create a welcoming and efficient workplace.

Key Responsibilities:

• Manage day‑to‑day operations across all Redkite offices nationally.
• Coordinate meeting rooms, office events, travel bookings and general administration.
• Oversee technology logistics including equipment allocation, device audits and IT vendor coordination.
• Maintain office facilities, building maintenance schedules and WHS compliance.
• Provide high‑quality customer service to callers and email enquiries, including donation processing.
• Manage vendor relationships, supplier contracts and purchasing of office equipment and consumables.
• Support staff onboarding, offboarding and internal events. .

About You:

The position is ideal for someone who takes a customer service approach, is tech savvy and has had previous office management and facilities experience. The successful candidate must be able to demonstrate the following:

• Experience managing office facilities at multiple locations
• Experience developing and implementing business systems and processes to create efficiencies
• Great communication (written and verbal), interpersonal and negotiation skills with the ability to build strong working relationships.
• Strong organisational skills with the ability to manage competing priorities
• Strong technical skills with respect to audio and visual meeting support
• A calm, professional and respectful demeanour with a positive, can-do attitude.

Why Join Redkite?

• Meaningful work – Make a real difference in the lives of children with cancer and their families.
• Collaborative and supportive team – Work alongside passionate professionals dedicated to a deeply meaningful cause.
• Opportunities for growth – Develop your skills and career in a dynamic and purpose-driven organisation.

To Apply:

If you enjoy being at the centre of coordination and working with systems for productivity enhancements, apply now. Submit your resume and attach a cover letter

We’ll be checking applications as they come in, so don’t delay.

You must have the right to live and work in Australia to apply for this job. 

Applicants from culturally and linguistically diverse backgrounds or who identify as Aboriginal or Torres Strait Islander are warmly encouraged to apply.

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Redkite is committed to child safety. We follow clear and transparent recruitment practices which include; references, interviews, psychometric testing and Working with Children & National Police Checks relevant to the state in which staff will be employed. At every stage of the recruitment process we undertake thorough screening to ensure that anyone that joins the team aligns with our values and our commitment to child safety.

Redkite acknowledges the Traditional Owners of the land throughout Australia, and their connections to land, waters and community. We acknowledge their stories, traditions and living cultures, and we pay our respect to Elders past and present
Redkite is committed to ongoing learning about the individual needs of our families. We strive to create a respectful and inclusive space for people of all cultures and identities.

Please note that only short-listed candidates will be contacted.