Job Description

Location: Headquarters (Toronto), ON, Ontario, Canada
Job ID: 88311

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contributes to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

With Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line.

Join us as a

National Key Accounts Coordinator

Your main responsibilities

The National Key Accounts Coordinator will be responsible for managing the reporting and workflow process. The incumbent will work with the National Sales Team across the country, applying appropriate tasks and strategies, and ensuring the accuracy of submissions and timeliness in work completion.

• Manage customer contract addendums ensuring information provided is correct and contract addendums are properly filed once executed with the Legal & Compliance Department.
• Monitor National & Key Accounts performance by preparing, analyzing and presenting Key Performance Indicator (KPI) reports.
• Assist the Sales & Legal & Compliance department with the preparation of Request For Proposals (RFPs) & tenders
• Attend National Account meetings to assist with note taking, account receivables and providing general updates.
• Communicate with the branches across Canada on accounts, working with Account Managers and Regional Operation Managers regarding accounts to help resolve customer concerns and address gaps in service delivery.
• Manager the National Accounts platform analyzing and checking work order status, monitoring and reporting on technician check arrival and departure times.
• Run reports from SAP and collate data for internal and external customer meetings.
• Manage National Account customer ad hoc requests.
• Assist with the preparation of internal and external customer presentations.

What you bring

• Bachelor’s degree in business or finance, or a minimum 3 years of relevant work in contracts management and Sales
• Experience in the construction industry or capital infrastructure sales is desirable, but not essential
• Experience working with SAP, contract management systems and document management systems is desirable
• Ability to analyze and manage large amounts of data for customer reporting
• Attention to detail and must have the business maturity to communicate effectively with key customers and internal departments
• Proficient in MS Office
• Communication: Excellent verbal and written communication skills
• Organization: Possess excellent organization skills with the ability to balance high volume of activities and changing priorities
• Problem Solving: Information seeking and achievement orientation, ability to solve problems both independently and collaboratively
• Teamwork: Ability to interact with all levels and foster a teamwork relationship

Our Commitment

• Competitive Salary (commensurate with experience)
• Competitive Bonus Incentive Program
• Competitive Extended Health, Dental & Vision Plans
• Generous Paid Time Off Plans
• Tuition Reimbursement Program
• Competitive Group RRSP with Company Match
• Ongoing Learning & Career Development in a Supportive Work Environment

This is a current open role, and no artificial intelligence is utilized in the hiring or evaluation process. Our approach ensures fairness, compliance with provincial legislation, and recognition of the unique contributions each team member brings.

The budgeted salary range for this role is $60,000 to $80,000 plus incentive bonus plan. Pay within the salary range will be based on several factors including, but not limited to, relevant qualifications, certifications, experience, geographic location and organizational needs.

What’s in it for you?

• Competitive Salary (commensurate with experience)
• Competitive Bonus Incentive Program or Commission Plan
• Wide range of professional and leadership development opportunities
• Competitive Extended Health, Dental & Vision Plans
• Generous Paid Time Off Plans
• Tuition Reimbursement Program
• Competitive Group RRSP with Company Match

We Elevate… Your Career

Become part of our team and help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler!

Discover more on our career website

By submitting this application, you consent to allow Schindler Elevator Corporation to share your application details (including your personal information) with our third-party recruitment partners and affiliate companies.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.