Job Description

We are seeking an experienced and commercially focused National & International Account Manager to manage and grow a portfolio of key National and International Accounts. Reporting to the General Manager, National & International Accounts APAC, this role is responsible for delivering sales growth, strengthening customer relationships, and identifying new business opportunities that increase market share and profitability.

As the National & International Account Manager, you will develop and execute strategic account plans that drive sales performance across a portfolio of major customers. You will act as the primary point of contact for customers, partnering closely with internal stakeholders to deliver exceptional outcomes while identifying opportunities for growth across Australia and the Asia Pacific region.

Key Responsibilities

• Achieve annual sales, rental, revenue and profitability targets across assigned national and international accounts.
• Develop and implement strategic account growth plans to increase customer penetration and market share.
• Identify and secure new business opportunities across Australia and APAC.
• Build, maintain and strengthen long-term customer relationships with key decision-makers.
• Lead customer reviews, presentations, proposals and commercial negotiations.
• Manage customer agreements and ensure compliance with company policies and commercial requirements.
• Prepare quotations, sales proposals and forecasting reports while maintaining accurate CRM records.
• Collaborate with internal teams to deliver outstanding customer experiences and business outcomes.

About you:

You are a highly motivated account management professional with a proven track record of developing strategic customer relationships and delivering sales growth within complex national or international customer environments.

You will bring:

• Demonstrated experience in strategic account management and business development.
• Strong negotiation, influencing and stakeholder management skills.
• Commercial and financial acumen with the ability to drive profitable growth.
• Excellent presentation and communication skills.
• Experience managing sales pipelines, forecasting and CRM systems.
• Strong problem-solving skills and a customer-centric approach.
• The ability to work collaboratively across multiple teams and regions.

Benefits

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

​The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed over 60 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Crown Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up, and leading-edge technology.