Job Description

Responsibilities:

• To position Emirates NBD as the most sought-after Cash Digital solution provider and enhance our Cash Product offering based on client-led demands and VOC for Emirates NBD, Emirates Islamic and our International entities for Cash solutions.
• To actively support the Cash Product Management, Product Development, and delivery functions, within the existing landscape, specifically covering:
• SWIFT For Corporates, Payment Gateway, Online Banking (Web, H2H, mobile, SWIFT)
• Payments & Collections
• Strategic Initiatives
• Regulatory Payment Initiative (BUNA, GCC RTGS etc.)
• Take complete ownership of the Cash Product including its strategy, delivery, commercialization, and life cycle.
• Develop the Product Roadmap & Strategy of the online Channel.
• Increase the overall channel penetration complimenting ENBD’s digitization strategy.
• Contribute to new innovative solutionsideas and projects or any other initiatives from time to time.
• Develop, implement, and maintain technology integrations with clients and partners for business cases and benefit realization of the SWIFT, Host to Host and online banking channel and its deliveries.
• Receive, Collate and Prioritize all demands relevant to Online (SWIFT, H2H, web, mobile) Banking in line with all the stakeholders across business segments and geographies.
• Interact with relevant technology team for end-to-end development & product functioning and ensure that the client touch points, and related information are all fully operational and aligned.
• Work towards supporting continuous improvements in the financial, operational, and service performance of Cash products to help to increase market share vis-à-vis competition.
• Evaluate and recommend new ideas and solutions and deliver bottom line benefit because of understanding product opportunities These can be on the areas of new proposition, Technology, Regulation, Industry and Market.
• To help develop the products/proposition covering aspects of Pricing, appropriate positioning in the market and customer segments, and on-going efficient management of products
• Augment the NFI income by constantly delivering relevant online banking services.
• Support for the Collaterals, website content, go to market strategy, regulatory and market size changes including communication strategy of the product launches and commercialization.
• Process review and re-engineering of the existing products to ensure smooth functioning and derive efficiency.
• Responsible for managing the external stakeholders to support and enhance the product from time to time.
• Attend Client Meetings involving complex requirements and own the responsibility of providing 'right solution' to the client Provide guidance and support to RMs, Advisory teams for promoting the relevant products.
• Represent and wherever possible, support the bank in driving Cash Management Product evolution in alignment with the bank's overall strategy and goals.
• Possess the ability to explore, understand and incorporate data analysis in decision making and strategy.
• Manage all product & MIS related assignments.
• Conducting products training upon needed about the existing and new products.
• Effectively communicate project expectations, issues, risks, and decisions to project teams and stakeholders related to online banking implementation.