Job Description

The opportunity

Mosaic is seeking a National Sales Manager to lead its Starlink door-to-door sales program, with end-to-end accountability for achieving sales goals and delivering client satisfaction. Your priority is to drive sales aggressively, build a high-performing team, and hold every level of the sales team accountable for results.

You will directly manage two Regional Sales Managers who split responsibility for the country and lead college student representatives selling door-to-door in communities surrounding participating campuses. You will work closely with Starlink/SpaceX leadership to align on the sales approach, customer messaging, and field priorities, then turn that direction into consistent execution at the doorstep.

What you will do

• Own national sales and qualified activation goals. Set clear regional and individual targets, track daily activity and weekly results, and drive the team to meet or exceed expectations.
• Lead through two Regional Sales Managers. Establish clear expectations for canvassing activity, conversion, and sales productivity, and hold each manager accountable for their team’s performance.
• Act quickly on underperformance. Identify the cause, set specific improvement plans and deadlines, and follow through with coaching, corrective action, and staffing changes as needed.
• Partner closely with Starlink/SpaceX leadership on how the team sells, including target customers, doorstep messaging, objection handling, and closing. Share field feedback and rapidly implement agreed changes.
• Be a visible, hands-on sales leader. Join representatives and regional managers in the field, observe doorstep conversations, coach selling skills, and reinforce the urgency and resilience required to succeed in door-to-door sales.
• Build a motivated, competitive sales culture. Run focused performance reviews, recognize strong results, and ensure managers consistently coach and hold representatives accountable.
• Partner with recruiting, training, and operations teams to get the right people hired, ready to sell, and productive quickly. Remove obstacles that keep the field team from selling.
• Own client satisfaction through results, candid communication, and reliable follow-through. Keep Starlink/SpaceX leadership informed of performance, risks, and recovery plans, and resolve issues promptly.

What you bring

• A proven record of leading successful door-to-door or residential direct sales teams and consistently achieving sales targets.
• Experience managing sales managers and geographically dispersed teams, with a strong approach to coaching, performance management, and accountability.
• The ability to diagnose sales gaps using activity and conversion data, make clear decisions, and drive measurable improvement quickly.
• Confidence working directly with client leadership, aligning on sales strategy and messaging, and translating feedback into field action.
• A hands-on, results-driven leadership style. Telecom, internet service, or college student sales team experience is a plus.

Field expectations

Regular travel and hands-on coaching in residential territories are required, with flexibility for evening and weekend selling periods. You will model effective, respectful door-to-door selling and ensure the team follows approved messaging and field safety practices.