Job Description

National Accounts Business Analyst

The National Accounts Business Analyst drives data-driven insights that support profitable business growth. This role partners closely with Sales, Analytics, and cross-functional teams to analyze performance, improve processes, and implement new business functions and reporting solutions. The analyst provides actionable recommendations that influence decision-making and enhance operational effectiveness.

Qualifications

Essential Functions

• Analyze, update, and maintain monthly performance and compliance scorecards.
• Analyze and interpret monthly sales, performance, and compliance reporting.
• Collaborate with National Account Directors and other teams to support strategic initiatives.
• Develop and maintain business processes aligned with customer requirements.
• Track PrimeSource sales to customers, including reviewing and monitoring customer POS reporting through customer support portals and available sales reporting systems.
• Support Account Directors and key stakeholders with ad-hoc analytical reports using internal and customer POS data to deliver quick-turn insights.
• Partner with POG team to develop assortment and performance reporting.
• Communicate insights, trends, and recommendations to key stakeholders to support informed business decisions.

Competencies

• Action Oriented: Takes initiative, embraces challenges, and demonstrates a sense of urgency and accountability.
• Ensures Accountability: Holds self and others responsible for meeting commitments and delivering results.
• Collaborates: Builds strong partnerships and works effectively with cross-functional teams to achieve shared goals.
• Decision Quality: Makes sound, timely decisions based on data and business insight.
• Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.

Reporting Relationship

Reports to: Senior Director of Sales Support

Education & Experience

• Bachelor’s degree or equivalent combination of education and relevant work experience required.
• Master’s degree preferred.
• Experience in sales analysis, business analytics, or a related field strongly preferred.

Required Skills

• Advanced proficiency in Microsoft Excel.
• Working knowledge of Microsoft Office applications, Salesforce, and SAP.
• Strong understanding of sales analysis, reporting, and trend identification.
• Experience with Tableau, Tableau Prep, SQL, and/or Alteryx strongly preferred.
• Excellent written and verbal communication skills.
• Strong quantitative, analytical, and organizational skills.
• Advanced modeling and analytical capabilities with the ability to adapt quickly to new systems and technologies.
• Proven problem-solving skills with the ability to work independently and without detailed instructions.
• High level of technical aptitude and hands-on experience working with complex data systems.