Job Description

Key purpose:
Our company is seeking to employ an experienced National Account Manager Assistant to support the NAM in the smooth running of a portfolio of accounts.

Duties and responsibilities:

• National Account Support
• Assist in developing an ongoing relationship with the national account representatives.
• Understand and communicate the financial implications of all product changes.
• Undertake competitive market research regularly. Participate in sales volume forecasting.
• Assist the National Account Manager with the development of the strategy and account plans.
• Execute the strategy through the implementation of volume plans and customer workshops.
• Follow up product listings with selected customers so that initiatives can be implemented.
• Build strong and progressive relationships through all levels with selected customers.
• Turn insight into innovation through new business/product development input and translation of the latest trends and customers needs.
• Activate growth plans within the customer's organization.
• Track/measure the success of growth initiatives (launches/ promotions/activations).
• Monitor and report sales performance by customers.
• Attend corporate meetings with the NAM.
• Develop and maintain relationships with operations and planning staff.
• Manage price files are address related queries.
• Ensure the processing and despatch of orders are correct and on time.
• Interact with customers by phone, email, and in person.
• Schedule and conduct meetings with customer support personnel weekly as directed by the National Account Manager.
• Conduct regular analysis of customer product assortments.
• Assist in the preparation of presentations to facilitate new product placement and promotional activities.
• Set up planograms and product display as needed.
• Assist in the development and completion of professional sales collateral including, but not limited to, PowerPoint, Excel, Graphs, and Charts.
• Develop the customer account plan for product categories
• Drive growth through the management of the promotional activity schedule
• Manage customer advertising budget for multiple product categories
• Present and develop customer reviews and implement agreed action plan post customer meetings
• Manage and present all product innovations to ensure brilliant execution across the customer store base
• Cross-functional category discussion to capitalize on growth opportunities
• Manage and implement the pricing mandates and ensure pricing and promotional compliance
• Develop and implement a promotional activity schedule across categories that deliver volume and revenue growth

Qualifications and experience:

• Marketing and sales degree or diploma
• Valid Code EB drivers license
• Minimum of 3 years of account management or administration experience